Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7599 reviews
5
7126
4
360
3
38
2
0
1
0

75 reviews have no rating

4.8
2,966 reviews
4.7
585 reviews
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  • z

    Great app for tracking and obtaining reviews We primarily use the application in my company for tracking reviews on multiple sites. Otherwise it’s impossible to see how people are rating you everywhere, and manage it from a single app.

  • d

    Great app for a great product Easy to use . Everything you need to be successful with this awesome review product. Always being made better by the company . Highly recommend

  • i

    Exceptional service! We have been with BirdEye for about a year and a half now. We use the chatbot on our website, text messaging services and review services. Before BirdEye, we had 5 reviews on Google. Now we have several hundred. This becomes a gift that keeps on giving, because new clients reference our online reviews as a reason for choosing us, go on to leave a review and continue that cycle. We installed the chatbot after revamping our website. The level of engagement we now have with our clients is superior. We are able to respond to inquiries within 30 minutes to an hour; leading to a higher lead capture rate. Our business has grown significantly. And while we did implement several different changes concurrently, BirdEye has been a greatly functional part of the results. Simply put, if your business is heavily customer facing, you shouldn’t do business without BirdEye!

  • t

    Love being able to connect with our customers while away from the computer. Would be 5 stars if there was a way on the app to keep my business info (store hours) up to date, but that can only be done from the main website.

  • r

    Great experience. Highly recommend.

  • d

    Love this!! Birdeye makes it so easy to get reviews and the app is so easy to manage it! Worth every penny!

  • f

    We had considered Birdeye last year and passed. But in 2020 they added so many new features we decided the ROI was irresistible. Super professional sales help from Samantha. Superlative on-boarding by Nahul. Everything is working smoothly and as planned. So far - very good.

  • ?

    Exceptional! Thanks to BirdEye, we are the most highly rated dental practice In our area. We have quadrupled our Google reviews in 9 months and still maintain a 5-Star rating.

  • ?

    Thanks to BirdEye, we are the most highly rated dental practice In our area. We have quadrupled our Google reviews in 9 months and still maintain a 5-Star rating.

  • w

    Excellent app. I've been very pleased with the setvice

  • s

  • b

  • e

    Once you understand the service, using it becomes much easier. At first, it feels a little bumpy, but if you stick with it, it begins to pay off. If you call in for assistance, be prepared to have to walk the rep through your situation to get to the real solution to the real problem. My experience was at the rep just answered the first question that I put out on chat, and the answer didn't reflect a complete understanding of the issue, therefore it was very unsatisfactory. But as we got through the conversation, and the rap understood the bigger picture, he was able to provide a better solution.

  • m

    Nakul is fantastic! One reason we stayed with this company!

  • a

    Birdeye's platform is easy to use. Their staff are so supportive and helpful. Highly recommend!

  • a

    They do security for CR England and do an excellent job in all of our terminals

  • s

    The team at Birdeye is top notch. I’ve done so many onboarding sessions over the years with various other products and Abdul and Birdeye were spectacular.

  • t

    Quick response when help is requested.

  • d

    Only in my second week with Birdeye, and my reviews have doubled and I am working with my first referrals. Birdeye is exactly the type of platform I was looking for to drive down my customer acquisition cost down by turning existing clients into marketers. The onboarding was pretty easy and the dashboard is intuitive. I am definitely glad I made the decision to partner with Birdeye.

  • p

  • r

    My issue was addressed in a very timely manner. The service representative was very polite and walked me quickly through the changes that I needed to make in order to get things corrected.

  • s

    Great company

  • l

    Great company for affordable marketing and online education regarding social networking.

  • e

  • m