Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7520 reviews73 reviews have no rating
- t
Great company and friendly staff.
- r
- s
The account rep spent a lot of time going over everything, they are a good company, v happy, thanks
- d
Nick was a fantastic trainer! Very friendly and helpful. Looking forward to continuing a successful business relationship with our firm and your company.
- k
BirdEye is a game changer! This App makes getting your clientele feedback so easy and effortless. BirdEye allows you to put your heart and focus into providing excellent service for your business and collects the great feedback for you to keep growing.
- r
- f
Birdeye is one of the best investments we made. when we ask our new patients how they heard about us, many of them reply: "your reviews". Thank you to everyone at Birdeye who make it possible for patients to share their opinions and experiences at Saadsmiles. Great staff too
- m
- r
- r
THANK YOU FOR THE WONDERFUL SERVICE!
- m
I am not techy at all and anytime I have an issue the support team is great at helping me figure out what I want to do & showing me how to do & showing me where I can find it in support for review later
- s
Birdeye's customer service is a class-act! They are knowledgeable, helpful, kind, and prompt.
- j
Love Birdeye, Love Jennifer! Thank you!
- o
Awesome service. I use it with all my customer.
- t
Good app to promote and collect reviews for your brand The overall experience with Birdeye is excellent. I would recommend it for others if you want flexibility with your brand promotion and review collection from your customers. Pros BirdEye is an easy to use application for promoting your brand and collecting reviews from your customer through doing a survey. We are using it for a client and maintain there business review system through Birdeye. Their support is very friendly and ready to help always. Cons We haven't found any cons yet for this product from our past 6 months of usages. If we found then we will make sure to inform then and they will obviously be helpful to get them fixed. Reasons for Choosing Birdeye In 2 words, More options! :)
- d
Excellent customer service by Sagar. Called me back when he said he would, followed up as promised. Yes they solved the problem after a server update. Took some time but they fixed it. It could have been very frustrating but I got lucky with Sagar
- t
They are very helpful with trying to control our reviews!
- o
Our patients would constantly say how much they loved us before they left our office. We would ask them to leave a review and would also send them a request with a link via email. Once in a while a patient would follow through. We decided to try Birdeye. I don't know how or why but it works and it works really well!
- m
"Birdeye really works!" What do you like best about Birdeye? I love the text to review part of the program. We have used different review platforms over the years and all have been email-based. When the customer enters their phone number themselves to review our company we have found that almost 100% of the customers will review us. What do you dislike about Birdeye? There is not anything that I dislike about the program. Recommendations to others considering Birdeye: If your current review platform is bringing reviews with a text to review options, you need to make the switch. What problems is Birdeye solving and how is that benefiting you? We are getting more consistent reviews for our customers. We need consistent reviews coming in for our current customers to see. It doesn't help if our last review was from 6 months ago, prospects want to see some current and fresh.
- j
Reviews=Revenue w/BirdEye as Your Guide Pros: Absolutely EVERYTHING. For anyone who is tasked with being responsible for learning, implementing, and maintaining rigorous company reviews, quickly and with little to no instruction, the very reviews that Google proffer up upon searching either the respective company or simply the general industry, the reviews that are responsible for having an enormous impact on our first impression of a company and that are shown to the entire internet, those reviews, THIS exact software, this exact company BirdEye, IS what and all you need. Pinky swear. They have seriously taken this tremendous and immensely important component to a business' success and neatly packaged it into a one-size fits all, super intuitive, beyond simple to use and master and even FUN package. You WILL beast/slay the ever-present review dragon, you WILL please your boss and coworkers, as the reviews, rendered timely, efficient, and simple, keep gushing in. No matter the company's industry or scope of business, BirdEye IS THE eye in the revered review sky. Fly little review master, FLY! Cons: Honestly, I found using BirdEye to be so fun, I realize I may be quite the outlier there, but as this is such a streamlined and easy set of steps, the same taken for each you send, doing the day's reviews is an almost therapeutic endeavor. I kid not. And I was so so grateful for how quickly I was able to understand and implement the process, having never been inconvenienced or plagued with ANY issues or problems or hiccups, I'd be remiss if I didn't say that may be there should be an appreciation show dedicated that we can call "BirdEye for the Queer AND Straight Guys." No cons. Overall: Prior to using BirdEye, I had the vaguest notion of what entailed the process of online reviewing, HOW people and companies and businesses were actually able to procure such a steady stream of tremendous numbers of reviews and so quickly, in terms of date of service. It was bananas to me! Then, I had the pleasure of having the job of "sending a bird eye" to every one of our customers, right after I was hired, to be Dispatcher at a HVAC company, with absolutely no idea how a bird eye had anything to do with our business. I figured I just was not in on an inside joke and would have to learn that of course. I was given zero instruction other than the aforementioned line, we're talking I had NO IDEA what this was, what I was doing, or how I was going to do what I was supposed to be doing. Well, praise the high heavens and all the birds eyes in the sky that Bird Eye is what it is as I was able to learn EXACTLY what this system was, the importance of timely reviews, and exactly how to do the entire system simply by visiting the BirdEye website that first time. It is THAT intuitive and user-friendly, honestly, it's even FUN.
- l
Amazing customer service! Quick and very helpful.
- m
5 Stars! :)
- o
Sumit and Elen were very helpful. Not only upgrading our service, but guiding us through the changes. They were able to help us smooth out the fine details. I truly appreciate their patience and expertise.
- s
- r
Ellen L was exceptional!! She took the time to review many of the features of Birdeye with me. Thank you