Our reviews
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4.9
7469 reviews73 reviews have no rating
- k
- d
Birdeye has strengthened our firm's online presence and generated new leads. The dashboard is insightful and easy to use!
- m
Let the stress of sending out review forms be gone! Pros: Birdeye has been really easy to use since we have implemented it into our firm! It has never been soooo easy to send out a review form to our clients. It is really great to get client feedback! We love the automation behind it all. We are a really tech saavy firm and have loved using Birdeye thus far. Cons: So far we have not received any type of negative aspects of using Birdeye. Like I stated above it has been a godsend, we will continue to use Birdeye for years and years to come! Overall: Customer service has been fantastic! I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms! Thank you Birdeye!
- d
Very helpful with the initial set-up .
- j
- d
Birdeye's customer support made my day! Avnish was extremely helpful. He not only fixed the issue, but explained exactly what happened and showed me to how to prevent it from happening in the future.
- s
We've just begun our engagement with BirdEye, and I am thoroughly pleased with the onboarding process and the level and scope of the service we've received from the BirdEye team. Thank you!
- b
BirdEye is a great platform for small businesses to manage their online profiles, request reviews and share them on their website and social media channels. Reviews are the lifeblood of any successful small business and are a great resource for local customers. Why keep paying for expensive advertising when you can use online profiles and your own customer's success stories to attract new customers for a fraction of the investment. The onboarding & setup process was simple and it's very easy to manage your business profiles with the intuitive dashboard.
- l
Eager to see the successful results...great so far!
- r
This looks to be promising and extremely easy to use interface.
- j
- j
- b
What a perfect way to streamline all of our reviews. Such an easy process now. Don Jennings is our on-boarding rep and made everything flow easily. This will be one of our most useful tools.
- a
- r
Great way for our company to secure reviews from our customers ! Very good software to work with and excellent support.
- a
Best Reputation Management Platform Pros: I like the performance. I have worked and continue to work with clients with 1 - 250 different locations with BirdEye, and the growth my clients have achieved is incredible. From the ease of use to the pure engagement rate, everything functions well to drive high-quality leads to businesses, resulting in more and more business.[ Cons: Paying the bill? I mean, if it was free I would like it more. However, the cost is affordable for the benefits it provides. I would love if they had capabilities to work with eCommerce clients to drive product reviews as well. Overall: I have been working with BirdEye for about 24 months now with multiple clients. I was on the team to originally decide on BirdEye as the reputation management platform for a large medical company. I have since moved on to build a digital marketing agency and recommend BirdEye for any brick-and-mortar business.
- l
I get an extraordinary support every time I contact the support team.
- k
- j
Every BirdEye Rep I have worked with has been professional, helpful, patient and knowledgeable. BirdEye provides wonderful customer service as well as a great software to manage company reviews and tenant experience. I highly recommend working with BirdEye!
- m
Sumit was very professional and efficient in getting us updated and back on track. Thank you so much! Hanneke, Office Manager
- p
Excellent for small businesses boost up google ratings with reviews very handy tool to try get happy customers to leave feedback
- m
Great platform. Looking forward to growing my online presence
- k
I have loved using Birdeye for our patient reviews. I can track the reviews and also print them out to send them to the referring doctors. Their customer service is great!
- d
Since incorporating BirdEye into our practice just a few months we were able to double our Google Reviews and have more traffic to our website. Our schedule is flooding with new patient exams. We couldn't be happier with the results!
- c