Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7469 reviews73 reviews have no rating
- v
Useful but not necessary Pros: I enjoyed the ease and extra time I had by having an automated review management software. The practice did indeed get more and better reviews because of BirdEye Cons: For the price, one can do without it if you have a dedicated person managing your reviews and making it a priority or even better if this is already included as a feature with your scheduling system (which a lot do nowadays). Overall: When I had one unfair, poor review I tried to work with customer service to mitigate the effects and they were not as helpful or proactive as I would have expected.
- k
Great on-boarding process and the software seems to be really beneficial and easy to use. I am excited to start and see how it goes! Excellent customer service!
- f
We have had Great customer service with Birdeye!
- j
- s
- t
- d
- j
- r
Set up was fast and easy! Can't wait to see how this impacts our business and our online presence.
- s
Great help and patient. Learned a lot and the guys were great!
- j
Sahil did a fantastic job with setup and training. I feel confident using Birdeye and can't wait to see the results.
- d
Good customer services and very professional people
- l
Feature-rich, flexible, competitively priced review platform. OUTSTANDING customer service. Highly recommend (and already have recommended, personally, to several businesses.)
- s
very useful Pros: This software provides very useful customer information Cons: I do not have any negative comments about this software
- j
Excellent product & customer service.
- s
Very Good Customer Service for support calls. Their on-boarding team was very helpful too especially Sunaina who helped me with on-boarding
- t
Would recommend. With being a business owner and trying to do everything it was great to have them help with keeping up with the reviews. It will ease some stress to have some helpers! Definitely worth it
- r
As a small business owner it's tough to spin so many plates in the air. There's so much to keep track of, but making sure our clients are happy isn't a problem because I've got Birdeye!! Since I've started using them, I've gotten 94% increase in my Google reviews. I highly recommend you give them a try!!
- j
BirdEye is a great way to effortlessly connect with customers for reviews!
- t
- p
I am just getting started with the platform, but my experience so far has been excellent. The BirdEye Team has been very good to work with. I feel as though they are truly concerned about the success of my business and they have taken their time with me to make sure I fully understand the functionality of the platform. I have had many experiences with other SEO platforms and for the most part, I have been underwhelmed. My experience so far, with BirdEye, has me thinking they may exceed my expectations. The Sales process and the On-boarding process have been seamless and very educational. Based on my experience so far, I would definitely recommend this platform to any business or entrepreneur looking to pour gas on their marketing campaign and increase their organic online presence.
- h
- g
- r
Great solution for SMBs Pros: BirdEye is a great, one-stop shop of solutions for SMBs who want to generate more reviews and manage their online location data - at an affordable annual subscription cost. Cons: BirdEye's UI was not always responsive, and I was only working with data from a single location. Overall: If you're looking for online review generation and Power Listings, BirdEye is worth considering. They were less expensive than some of their competitors and offered a very hands-on support team. If I were only managing a single location, I would probably end some contracts and save money by going with BirdEye!
- b