4.9
7793 reviews75 reviews have no rating
We are so glad I got introduced to Birdeye platform. Nothing but great results so far. From the demo to the personal training was flawless especially with Deepty Narang. She is excellent. If you want your business to stand out, better communication and get more 5 stars reviews, Birdeye is a must have part of your marketing integration. Highly recommended. Dr. Dinh Le, DC, Clinic Director Stockton Spine Center Stockton, CA
They provide great service and have a wonderful team that are always available to help.
My digital marketing agency, Clarity Consulting Group, has been a Birdeye Partner for a few months now. I am very pleased with the amount of support they give me when I have a question about their products and backend software. They are attentive, patient and are interested in my success with them. I am proud to be able to offer my clients the excellent solutions that Birdeye offers.
Praveen always efficient than you so much !!
We were very happy with how quickly our request was taken care of
Identified and fixed the problem immediately. Couldn't have asked for anything better.
Support was very efficient in showing me what we needed to do differently to address issue that was causing our concern.
Sharma Himanshu helped resolve issue very promptly!
Kelsey is awesome.
Thanks for the fast response
Very professional and thorough. I have already received five star reviews that has improved my ranking on Google. I highly recommend their services.
Easy to use and great
Great platform for agencies looking to provide their clients with an easy value add Use Cases and Deployment Scope - We use the platform to create an integrated portal for our clients to be more involved in their reviews process. I find it is much easier to use and much more seamless than what we had previously. Connecting Google listings to the client's Birdeye account is a simple sign in and select process and requires minimal input. There are a few quality of life improvements I would like to see in future iterations, such as setting a default sorting and bulk mapping - this would have been especially helpful when trying to connect nearly 250 Google listings. Outside of those, there's no glaring bugs so far that detract from my experience. Having better features alone makes the switch worth it. Pros - Ease of use and connecting listings -Platform runs smoothly -Team is helpful in getting things set up Cons - User interface could be improved for better account management (i.e. default sorting) -Bulk connecting of listings for clients with multiple locations Likelihood to Recommend - Birdeye is well suited for those looking to give their clients more value. The added features make it easy to recommend over competitors. I think for agencies with some additional quality of life improvements to help streamline adding of bulk clients would be very much appreciated. I think that's where there's room for improvement as some may be turned off by the time investment required. Most Important Features - Client portal Return on Investment - Helps with client retention by showing the extra value we provide as an agency by being able to provide this tool
Thanks Ketan for all your hard work and quick responses to my enquiries. Truly a rising star for the Birdeye Team!
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
Birdeye has really made it easy for my clients to submit reviews, thanks Birdeye!
Birdeye has the best customer service! Your team is amazing and easy to work with!
Quick to respond to my questions and walk me through how to fix the issue.
Always there to help preserve or enhance our reputation
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.