Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7656 reviews75 reviews have no rating
- c
Everyone I have had interactions with at Birdeye have been absolutely incredible. Had a #3 OnBoarding meeting this morning with Vijay and had only one issue to discuss. He let me know he’d work on it and I was contacted within a few hours to work on a resolution by Kaushlandra. These two are superstars! Savannah is my #1 and recently met Cole who did an incredible job creating a website for us, utilizing our demographics. Brilliant! We are not a big company- it is my husband and myself. We have started from nothing and keep So grateful for Birdeye and the whole team!
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- r
I'll spare you my rant with reference to the issues I had(have) with Birdeye. However, I would like to highly commend Kaush for the assistance he gave. He was able to quickly ascertain the problem and offer solution for the issue to the best that the Birdeye platform will allow. And - above all - he remained professional and cool in the face of my unhinged tantrums both on the phone and on email. Thank you Kaush
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- t
Birdeye support is the best! The best I have ever seen.
- m
Birdeye has the best customer service! Your team is amazing and easy to work with!
- j
Quick to respond to my questions and walk me through how to fix the issue.
- b
Always there to help preserve or enhance our reputation
- k
Sumeet is always fantastic to work with! He responds efficiently, professionally, and accurately to all Birdeye support tickets.
- j
Answered all my questions
- w
Effective. Efficient. And easy to use!!
- t
Once I received the call from the tech, things went quickly and accurately. He walked me through the steps to resolve my issue
- k
Sumeet is the best!
- k
Sumeet is the best!
- k
Ankur was able to troubleshoot the problem right away and fix the issue efficiently.
- k
Sumeet is the best!
- c
Ankur was very professional and demonstrated expertise to resolve the issue with our IT team. I feel my representative, while usually on top of things, was a bit too hands off in helping get this issue resolved and it took unusually long (nearly 3 weeks) to get the survey service for our new Passaic location up and running. We were charged for three weeks of full service, but only had the surveys running as of December 20.
- k
Sumeet is the best!
- k
Sumeet is the best!
- k
Sumeet is the best!