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Our reviews

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4.9

7606 reviews
5
7132
4
360
3
39
2
0
1
0

75 reviews have no rating

4.8
2,970 reviews
4.7
585 reviews
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  • j

    Thanks so much!

  • m

    Sumeet went WAY above and beyond to help me out, even sharing his own email address for testing. What a champ!

  • s

    Birdeye is consistently, polite, professional and responsive. That is why I am with Birdeye.

  • a

    Ankur didn't just resolve the issue but also provided me tips on how to do it next time.

  • b

    Quick and easy answers to my questions! A pleasure to work with.

  • j

    fast and efficient

  • k

    Very responsive and helpful, even thought I wasn’t able to answer my phone! Everything was fixed and I was notified via email, appreciate all the help have a nice holiday!

  • a

    Excellent texting tool for law firms Use Cases and Deployment Scope - I use Birdeye to text clients almost daily as I am not comfortable giving out my personal number for this purpose. The firm also uses it to solicit google reviews. It's proven to be very successful. Pros - Texting clients -Alerting users to new texts -Google review solicitation Cons - Advising the end user of the phone number the texts to client are coming from Likelihood to Recommend - I use it for day-to-day communication with clients who do not utilize email or telephones very frequently. It is excellent for soliciting urgent responses. Most Important Features - Text -Google review solicitation Return on Investment - Streamlined communication -Fast texting -Quick notifications

  • l

    Thankful for Avinash this holiday season and his ability to quickly resolve our client issues!

  • a

    always a great service - Praveen Reddy

  • w

    I’ve tried the rest and Believe Me, Birdeye is by far… the Best!!!

  • k

    quick and simple resolution to an issue that I could not otherwise solve on my own.

  • l

    your customer service is admirable. rep was extremely polite.

  • l

    Very prompt in resolving the issue

  • a

    Great experience, Sunny was wonderful to work with.

  • b

    Customer service was very helpful and was able to resolve my issue quickly.

  • b

  • r

    Praveen was extremely helpful

  • t

    Very interested in helping me and he did!

  • j

    Sumeet continues to be very helpful!

  • t

    Avinash is great. Always on point!

  • j

    Praveen was very helpful and resolved the issue.

  • i

    faster response than before

  • j

    Sumeet continues to be very helpful in addressing issues. The timeliness is out of his hands, as it's reflective of Google and their lack of speed in addressing our concerns.

  • j

    Thorough and pleasant