Our reviews

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4.9

7970 reviews
5
7485
4
367
3
43
2
0
1
0

75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

The support I received was very helpful and timely. Thank you for your help!

Palmer
Mon, May 01, 2023 05:00 PMvia Birdeye

Support was very knowlagable and helpful. Thanks

Joe M.
Mon, May 01, 2023 05:00 PMvia Birdeye

Your representative was awesome and very helpful.

Rachel
Mon, May 01, 2023 05:00 PMvia Birdeye

Great follow up and attention to detail - thanks so much!

Amy R.
Mon, May 01, 2023 05:00 PMvia Birdeye

The people on this call were able to figure out that some of our brands had current contracts with Birdeye. While this was something that we will be working to solve, maybe we should add a step to the implementation which checks a brand and let’s us know automatically.

Cecilia L.
Mon, May 01, 2023 05:00 PMvia Birdeye

Great company to work with - very helpful and easy integration!

Lynn Van Meter
Tue, May 02, 2023 07:01 AMvia Google

I have had a grea experience with them they helped me bring a 3.7 star review up to 4.4 in a few weeks

JOE Pattee
Tue, May 02, 2023 01:36 PMvia Google

He was very courteous,explained everything in detail.Very nice experience.

Asma I.
Tue, May 02, 2023 05:00 PMvia Birdeye

Avinash is the best!

Lily W.
Tue, May 02, 2023 05:00 PMvia Birdeye

Avinash takes his time to follow through and find the root cause of any account issues!

Lily W.
Tue, May 02, 2023 05:00 PMvia Birdeye

The support rep was professional and got the job done

David V.
Tue, May 02, 2023 05:00 PMvia Birdeye

Friendly and effectively

Wen-hui L.
Wed, May 03, 2023 05:00 PMvia Birdeye

They pointed me to not only the solution, but to where in the documentation it's at. From there, I was able to figure out the rest of my woes. Thank you!

Victor A.
Wed, May 03, 2023 05:00 PMvia Birdeye

I’m grateful for the representative who helped me with my questions and requests. She was quick and effective and friendly.

Hanna
Wed, May 03, 2023 05:00 PMvia Birdeye

Always thorough and responsive

Janice L.
Wed, May 03, 2023 05:00 PMvia Birdeye

Always thorough and responsive

Janice L.
Wed, May 03, 2023 05:00 PMvia Birdeye

Always Thorough

Janice L.
Wed, May 03, 2023 05:00 PMvia Birdeye

I was very pleased how my issue was resolved quickly. Thank you !

Sandra
Wed, May 03, 2023 05:00 PMvia Birdeye

Commitment to ensuring customer financial Information was protected.

Richard V.
Wed, May 03, 2023 05:00 PMvia Birdeye

Sonny is the man! He walked me thru the whole process with style and grace. 10/10 Stars.

Douglas Leighton
Thu, May 04, 2023 10:21 AMvia Google

No comment.

Sabrina S.
Thu, May 04, 2023 05:00 PMvia Birdeye

So great, stayed on the phone with me while I figured out what I needed to do on my end. He let me know it would take 24 hours for it to be resolved but it was completed in about 2 hours!!!!!

Haley Y.
Thu, May 04, 2023 05:00 PMvia Birdeye

Thank you once again for jumping right in and assisting with our troubleshooting efforts. Great job!

Jacque T.
Thu, May 04, 2023 05:00 PMvia Birdeye

Nidhi was incredibly prompt and effective at figuring out why I was having a technical issue and resolved it on the spot. A+

Eric W.
Thu, May 04, 2023 05:00 PMvia Birdeye

Always professional

Janice L.
Thu, May 04, 2023 05:00 PMvia Birdeye