4.9
7793 reviews75 reviews have no rating
My issue was resolved very quickly.
Very friendly representative
OJ is wonderful, she is very knowledgeable, personable, and helpful! Thank you, OJ!
OJ is wonderful, she is very knowledgeable, personable, and helpful! Thank you, OJ!
OJ is wonderful, she is very knowledgeable, personable, and helpful! Thank you, OJ!
He was very helpful and friendly.
Ketan was very helpful and answered all my questions! Thank you again.
Debajnan Bhattacharya and Pratibha Wadhwani made sure to communicate with me in a timely manner as our issue was time sensitive. Thanks team!
Thanks, you guys are the best!
Nidhi is so patient and helpful
The rep was phenomenal! She helped me take care something that I had no idea how to take care! She was patient and polite! Awesome experience!! Thanks!
Super fast resolution
Birdeye reps are always very prompt, knowledgable, and courteous! Thank you!
Birdeye helped us expand our reviews and services!! Pros: Since we got Birdeye, our google reviews went from 46 to almost 1000 in less than 1 year!!! We LOVE IT!! The ability to text patients, confirm appointments via text etc changed our practice to the better and saved us hours on the phones!! Cons: I I would like the address book to have more fields so we could search lists according to what we are looking to text. Overall: I love Birdeye and their customer service! When I reach a wall, they call meRight away and they are always so polite and their knowledge is huge!!
Birdeye reps are always very prompt, knowledgeable, and courteous! They're MUCH BETTER than the company we used before! We highly recommend Birdeye!
We are new to BirdEye and they have helped our business gain more reviews than we could have imagined. The support has been fantastic!! Highly recommend!
Super attentive and friendly
Quick service and great information to resolve my problem.
We are new to using the BirdEye Chatbot. I had very specific questions about how to implement after hours answers from Robin. Support representative gave good directions and suggestions on how to maximize effectiveness of our answers to patients when we are not available for phone calls.
Can’t believe that I got a callback so soon. Excellent explanation. Will use Birdeye more often
Very friendly, polite, and knowledgeable.
very helpful and friendly
Electric Plus,Inc. 11199 Lake Bluff Road Jacksonville Fl Hired an electrician to wire a box for hot tub. However could never get the correct box. Called Electric Plus, Inc. and within one week I had the proper box installed and hot tube functions properly. Electric Plus was very professional and timely. Did what they promised, when the promised. James J. Elliott
Nidhi Verma was very attentive to my issue and very informative. I appreciate the wonderful customer service that was provided me. As it turns out it's a issue with the way Chrome is on my computer.
Efficient and thorough as always