Our reviews

Outstanding customer support and assistance at every step. They take the time to listen and the deliver what they promise.

John Phebus

☆☆☆☆☆

Thu, Aug 09, 2018 04:59 PMvia Google

Tech support was very patient and helpful

Cindy C.

☆☆☆☆☆

Fri, Aug 10, 2018 07:49 AMvia Birdeye

very responsive and helpful with my "newbie" questions

Todd M.

☆☆☆☆☆

Sat, Aug 11, 2018 02:35 AMvia Birdeye

It is very nice to learn a new program with courteous communication- I appreciate the simplicity of the service and the knowledge of the support team

Amy C.

☆☆☆☆☆

Mon, Aug 13, 2018 01:06 AMvia Birdeye

Superb birdeye

R Star

☆☆☆☆☆

Mon, Aug 13, 2018 01:11 AMvia Google Play

The support I received was immediate and very helpful. They answered my question and actually went above and beyond to help take care of me.

Ryan H.

☆☆☆☆☆

Mon, Aug 13, 2018 01:54 AMvia Birdeye

It is awesome to be supported by excellent customer service and a knowledgeable team- thank you BirdEye for living up to the hype

Amy Carey-Peterson

☆☆☆☆☆

Mon, Aug 13, 2018 07:35 AMvia Google

The representative was helpful in confirming that no follow up SMS text messages are sent to contacts.

Eric L.

☆☆☆☆☆

Mon, Aug 13, 2018 08:55 AMvia Birdeye

This app and the support we get with any questions has been exceptional. Highly recommend.

Hukill's Inc.

☆☆☆☆☆

Mon, Aug 13, 2018 10:28 AMvia Google

You went above and beyond and tested and followed up, didn't just assume.

Kaaren S.

☆☆☆☆☆

Mon, Aug 13, 2018 05:43 PMvia Birdeye

Great followup and follow through, they dont just assume everything will happen as planned.

K Sherrell

☆☆☆☆☆

Mon, Aug 13, 2018 08:25 PMvia Google

Akhilesh assisted me promptly, efficiently and solved my issue in a nick of time. I did not expect the situation to be resolved that quickly. I am glad I contacted you guys because this is a tool I use to perform at work, and I needed it badly. Thank you so much

Eric R.

☆☆☆☆☆

Tue, Aug 14, 2018 12:01 PMvia Birdeye

The tech was tremendously helpful and had immediate answers for all of my concerns.

Justin G.

☆☆☆☆☆

Tue, Aug 14, 2018 01:24 PMvia Birdeye

Very timely & responsive customer service! Thank you!

T Lukert

☆☆☆☆☆

Wed, Aug 15, 2018 11:02 AMvia Google

Very prompt and helpful answering questions and getting me integrated into the platform!

Todd Moxcey

☆☆☆☆☆

Wed, Aug 15, 2018 11:20 AMvia Google

So excited to work with them!

Honey Goodman

☆☆☆☆☆

Thu, Aug 16, 2018 09:28 AMvia Google

Fast efficient service. My issue was corrected immediately.

Alexendra A.

☆☆☆☆☆

Fri, Aug 17, 2018 03:13 AMvia Birdeye

Representative was nice, friendly, and very informative. Thank you!!

Bronwyn ..

☆☆☆☆☆

Fri, Aug 17, 2018 05:09 AMvia Birdeye

Great support team!

Douglas Smith

☆☆☆☆☆

Fri, Aug 17, 2018 10:48 AMvia Google

The BirdEye representative was professional, polite, helpful, and very thorough.

Jennifer C.

☆☆☆☆☆

Fri, Aug 17, 2018 11:12 AMvia Birdeye

Love birdeye , my calls and online attention has doubled since using them. -thanks for the Marvelous work -Marvelous Plumbing & Heating

Craig

☆☆☆☆☆

Fri, Aug 17, 2018 02:01 PMvia Birdeye

Very quick to respond and super helpful. Couldn't be happier.

Ashley L.

☆☆☆☆☆

Fri, Aug 17, 2018 03:24 PMvia Birdeye

Extremely important tool to have when you are wanting your company to increase awareness and gain more reviews!

Blue Moon Ballroom

☆☆☆☆☆

Mon, Aug 20, 2018 11:29 AMvia Google