4.9
7770 reviews75 reviews have no rating
My question was answered with great detail.
I was impressed by the service based on the demo given but had my mind blown after my orientation call. Everyone is so professional and prompt with follow up and the service is everything I need and nothing I don't. Hopefully it's a good investment in the long run but so far we're satisfied!
Very effective Great service, excellent follow up and easy to contact. If you have superb customer service this will benefit your business!
I am very happy with the support I get. The person that called me was very helpful. Give him a raise!
My question was fully answered. Thank you
Nothing you can do better. The person in customer support was able to quickly solve my issue. Thank you!
To be clear, we haven't had our follow up yet, but I'm certain Arpit will be great. We've implemented a lot of new software over the past year and he was, by far, the best advisor we have ever worked with. He was thorough, smart, polite and kind.
Very helpful. I especially appreciate that the Tech made a quick example within my account that I can refer to later. also offered to help me later, should I need it. Great job
very helpful with every question or concern I had
Great experience. Kyle was excellent and very thorough.
Jaqueline was very knowlegable, accomodating to my schedule for our training, I'm looking forward to working with your company in all our review needs. I'll be more than happy to recommend you to my friends too. Thank you for a good experience so far!
Just had a wonderful experience with BirdEye! My customer manager, Rachel was very knowledgeable, personable, informative and extremely helpful!
Everyone I have spoke with was extremely helpful and knowledgeable! Great experience so far!
Danny was great in answering initial questions during sign up and Rachel did an outstanding job during our implementation hour. Knowledgeable, catered the discussion to our business, efficient, immediate follow-up. Highly recommend!
The on boarding meeting was excellent but there was an issue with the telephone dropping signal several times that was a minor disturbance to the meeting.
Took care of my issue thanks.