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16526 Soledad Canyon Rd, Santa Clarita, CA, 91387, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 9:00 p.m. | |
Tue | 6:00 a.m. to 9:00 p.m. | |
Wed | 6:00 a.m. to 9:00 p.m. | |
Thu | 6:00 a.m. to 9:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 9:00 p.m. |
This review is for Kevin the waiter. I have never felt so cared for and served on ever. He went above and beyond with the best attitude! He was so kind, warm, lovely, and attentive. We never even had to think about asking him for something because he was already on it! This man needs a raise! I was so impressed with him!!!
Business response:
Thanks for the kind words and recommendation, Rachel. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
The service was excellent and friendly...the food (sandwiches) were excellent! Great onion rings and iced tea! Welcome to Santa Clarita!
Business response:
Judy, thanks for your 4-star review! Keep Feeding Your Inner Bear!
The service at the Canyon Country Black Bear Diner location is stellar! Every server, greeter, cashier, hostess, and bus boy make a real effort to smile, say hello, check on you often, and serve really well. The food is good, hot, and very filling. If something is incorrect or missed (only 1 time), it is taken care of immediately! Specifically, Hannah, Daniella F., and Sidney stand out as AMAZING servers! Such a refreshing change to come to eat at a place with this level of service! Bus boy even got down on the floor... read more
Business response:
Aw, shucks, you're making us blush!
As I'm writing this we're still waiting for our food. I've literally lost track of time but I'm guessing we've been waiting for half an hour for a pretty simple order. Been here twice so far and while I like the food, it takes too long to get it.
Business response:
Thank you for your feedback. We understand your concerns about wait times and are working to improve service speed while maintaining food quality.
The food and service is absolutely incredible here! My family and I were starving after the kiddos soccer games, and we decided on the new Black Bear Diner. We were promptly sat and were greeted with warm smiles from the workers. We even met the manager, Gladys, who was so warm and pleasant! The portions were so big!!! Definitely will be coming back!! If I could leave more than five stars I would!
Business response:
Keep feeding your inner bear! We look forward to seeing you soon Scarlett!
Went in last night to get dinner, my server Taylor was so kind and helpful. The food was huge portions so we were able to bring home part of our meals. The decor was so cute and cozy. The girl running our food Kelly was so sweet as well. So glad to have a nice family friendly restaurant in our neighborhood!
Business response:
Thank you so much for your kind words, Kristine. We really appreciate you taking the time out to share your experience with us. Keep Feeding Your Inner Bear!
Kevin service was amazing. Great customer service. Very attentive to the table. Keep up the good work. Food was great. Made this amazing sandwich. . Setting was perfect.
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We'll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
.we had a very nice waitress Maria came back to table several times to make sure everything was good or if we needed anything. I had chicken strips with buffalo sauce. Chicken was tender and sweet potatoes fries were delicious.only thing missing was no diet coke just diet Pepsi. Would definitely try them again.
Business response:
Thanks for the kind words and recommendation, Susan. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
amazing Customer Service from Evan, Kevin, Taylor. Great food definitely worth the money spent. Smiles on their face and the customer service they provided was amazing. It was refreshing to walk into a restaurant and receive an amazing customer service and a warm welcome from the crew, . Thank you very much for the great service and welcome to our neighborhood. Will definitely dine here again and will refer our friends and family.
Business response:
Aw, shucks, you're making us blush!
Black Bear Diner Canyon Country has a 3.8 star rating with 184 reviews.
Black Bear Diner Canyon Country is open now. It will close at 9:00 p.m.