Black Bear Diner Cypress

David C. 

on Yelp

2 months ago

We have been looking for a go to breakfast place in Lakewood Forest area of Houston, Northwest Houston area. Waffle House, Dennys, IHOP, not what we are looking for. A mom and pop place that still has real customer service and good basic food. No fancy omelettes, just good old fashion breakfast mom used to make. This morning we tried Black Bear Diner-Cypress, with the hopes of finding the place. Reading the "Credos" adopted by Black Bear. We hoped to have found at least an option that would get us through until finding "i... read more

Latricia T. 

on Yelp

2 months ago

This is my first and last visit. Yep one and done. Service horrible, no one had hair nets on. I watched a young man sneeze wipes his face did not wash his hands and picked up a plate of food to take to a table. Lots of sanitary concerns. 

LeNeva F. 

on Yelp

3 months ago

I normally have a great breakfast from here, but this morning I ordered the California Benedict the eggs were not poached but more like hard boiled. There was barely a drizzle of hollandaise sauce over it the bacon is usually plentiful however I could barely find any. My hash browns were cold very disappointing breakfast I ended up tossing it in the bin 

Elizabeth H. 

on Yelp

6 months ago

Ate there today, a 25 minute wait to get seated, which was ok. food was good BUT the ladies room was a disaster, toilet paper on the floor and toilets not flushing. Told 2 different waitstaff and nothing was done, heard several other people complain also. No one seemed to care....not sure if I will go back. 

R Y. 

on Yelp

6 months ago

Terrible. I ordered through Uber Eats and I guess Black Bear Diner thinks they can get away with not giving you everything you ordered knowing that Uber Eats will not do anything about. I ordered the roasted turkey that comes with soup or salad as well as red skinned mashed potatoes, seasonal vegetables and cranberry sauce along with 2 sides of your choice. I chose the soup, grits and toast which I received but the mashed potatoes, vegetables and cranberry sauce were missing. Maybe the kitchen management needs to actually d... read more

Steve H. 

on Yelp

6 months ago

This place has been one of our favorite places for dinning..Unfortunately, our last visit wasn't as expected...We ordered Friday AYCE fish fry. Everything was fine until the 3rd request for more fish, and after 15 minutes of wait, our waitress came back and said, am sorry our chef is having a bad attitude today and refused to work on the submitted order.. OMG! 

Ethan P. 

on Yelp

8 months ago

Horrible service would not be eating here again ever it's decent but the lady took forever and had an attitude 

Lisa A. 

on Yelp

8 months ago

Disappointed -when i ordered it stated I couldn't make changes, yet evidently they were free to make changes and not clarify I needed to assemble Santa myself. 

Yajaira A. 

on Yelp

11 months ago

We had a very disappointing experience at Black Bear Diner and won't be returning. Initially, a friendly server quickly took our drink order, but then another server told him it was her table and asked him not to serve us. She didn't return for about five minutes, and my kids ended up waiting over 10 minutes just for apple juice. I really wish the first server had stayed with us. After waiting another 15 minutes for her to take our order, she was incredibly rude. Despite being seated first, tables around us received their f... read more