This profile has been claimed by the business owner or representative.
Black Bear Diner Portland
- Restaurants
- Portland, OR
About this business
Location details
3737 SE 82nd Ave, Portland, OR, 97266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Went to dinner and ordered the tri tip steak. The picture on the menu looks nothing like what I got. Way over cooked and tuff. The waitress was great and tried to make things right. I'll never go back.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
The food is what you would expect from IHOP and Denny's, I'm not concerned with the quality. However, whenever I order take out through a third party app and despite checking to make sure I've selected "add utensils" and "add condiments" at checkout, I NEVER receive these items. After looking over other reviews, I've noticed this is a common trend. I have to wonder how something that would be common sense at almost every restaurant seems to be so hard to get right at BBD. I have requested refunds for about 95% of the meals I... read more
The food is what you would expect from IHOP and Denny's, I'm not concerned with the quality. However, whenever I order take out through a third party app and despite checking to make sure I've selected "add utensils" and "add condiments" at checkout, I NEVER receive these items. After looking over other reviews, I've noticed this is a common trend. I have to wonder how something that would be common sense at almost every restaurant seems to be so hard to get right at BBD. I have requested refunds for about 95% of the meals I... read more
I've been to this Black bear restaurant on SE 82nd about 5 times in the past year. Number 5 was last night at this location. Sorry to say I won't be visiting again. Our waitress who identified herself on the receipt as Jason. TABLE 39 check out at 8:06pm. ( As a note, we arrived at 715pm hoping to get our food and leave prior to closing at 800pm). I guess Jason is an obvious miss, so she would not be accountable. I ordered off the appetizer menu with no sides but was charged for a full meal. The waitress had to be re... read more
Business response:
Hello, we are incredibly sorry to hear about your experience at our location. Would you be able to email us at portland@blackbeardiner.com with your contact information? We would love to resolve this issue immediately. Thank you.
I've been to this Black bear restaurant on SE 82nd about 5 times in the past year. Number 5 was last night at this location. Sorry to say I won't be visiting again. Our waitress who identified herself on the receipt as Jason. TABLE 39 check out at 8:06pm. ( As a note, we arrived at 715pm hoping to get our food and leave prior to closing at 800pm). I guess Jason is an obvious miss, so she would not be accountable. I ordered off the appetizer menu with no sides but was charged for a full meal. The waitress had to be re... read more
Business response:
Hello, we are incredibly sorry to hear about your experience at our location. Would you be able to email us at portland@blackbeardiner.com with your contact information? We would love to resolve this issue immediately. Thank you.
Terrible Breakfast. Ordered pancakes, first round they were cold and doughy. Server replaced them and second round was undercooked and tasted like flour and cardboard. I ordered omelet and red potatoes, got cold omelet and hash browns. Restaurant had moldy, water stained, and disgusting wet ceiling tiles all over restaurant. Overall place is dirty, serves disgusting food, and can't get a simple order correct.
Terrible Breakfast. Ordered pancakes, first round they were cold and doughy. Server replaced them and second round was undercooked and tasted like flour and cardboard. I ordered omelet and red potatoes, got cold omelet and hash browns. Restaurant had moldy, water stained, and disgusting wet ceiling tiles all over restaurant. Overall place is dirty, serves disgusting food, and can't get a simple order correct.
Been back many times and food is always decent diner food. My only update is: get rid of the canned green beans. We've never opted for those as a side and my partner wanted pot roast so when the server suggested mashed potatoes and green beans he just said yes. I know she was trying to be helpful but he never would have selected the green beans when he was already having salad. He would have been happy had they been edible. I took one green bean and knew instantly they were canned. Just awful and mushy. Plus they're served i... read more
Been back many times and food is always decent diner food. My only update is: get rid of the canned green beans. We've never opted for those as a side and my partner wanted pot roast so when the server suggested mashed potatoes and green beans he just said yes. I know she was trying to be helpful but he never would have selected the green beans when he was already having salad. He would have been happy had they been edible. I took one green bean and knew instantly they were canned. Just awful and mushy. Plus they're served i... read more
Frequently asked questions about Black Bear Diner Portland
How is Black Bear Diner Portland rated?
Black Bear Diner Portland has a 4.2 star rating with 2,451 reviews.
When is Black Bear Diner Portland open?
Black Bear Diner Portland is closed now. It will open at 8:00 a.m.