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Black Bear Diner Woods Cross

4.1

About this business

Location details

2474 South 575 West, Woods Cross, UT, 84010, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.12,814 reviews
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Ben C.'s profile image
Ben C. 
rating
a year ago

Stopped in for a quick breakfast bite before flying. The area was decorated with bears all over and very nicely done. Greeted by the host and waitress with smiles. They took my order and it was pretty seamless. Didn't take long to get to my booth. I had the eggs Benedict. It was ok. The white was a little undercooked and English muffin was soaked and not crunchy. The hollandaise was a little too buttery and lacked some flavor. The potatoes were not what I was expecting and was hoping more crisp but they were. The fruit was ... read more

Business response:

It's regrettable to hear about your experience with the eggs Benedict. We appreciate your feedback and will address these issues. Thank you for your honesty. 

Ben C.'s profile image
Ben C. 
rating
a year ago

Stopped in for a quick breakfast bite before flying. The area was decorated with bears all over and very nicely done. Greeted by the host and waitress with smiles. They took my order and it was pretty seamless. Didn't take long to get to my booth. I had the eggs Benedict. It was ok. The white was a little undercooked and English muffin was soaked and not crunchy. The hollandaise was a little too buttery and lacked some flavor. The potatoes were not what I was expecting and was hoping more crisp but they were. The fruit was ... read more

Business response:

It's regrettable to hear about your experience with the eggs Benedict. We appreciate your feedback and will address these issues. Thank you for your honesty. 

Zaine S.'s profile image
Zaine S. 
rating
a year ago

Better than most franchise diners but how does this location a manage to always forget my au jus whenever I order the French Dip 

Ben B.'s profile image
Ben B. 
rating
a year ago

Normally I go to Black Bear in Layton and I have never had any issues, but while getting my car service in Woods Cross I thought I would grab some breakfast while waiting. The waitress was nice, but she could have offered me some new hashbrowns after I explained the ones on my plate tasted like it was cooked in old grease. I only took a few bites because I didn't want to take any chances to possibly get sick or something. I really don't like to complain, but thought it was helpful to let someone know. I would have expected t... read more

Business response:

Ben , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Ben B.'s profile image
Ben B. 
rating
a year ago

Normally I go to Black Bear in Layton and I have never had any issues, but while getting my car service in Woods Cross I thought I would grab some breakfast while waiting. The waitress was nice, but she could have offered me some new hashbrowns after I explained the ones on my plate tasted like it was cooked in old grease. I only took a few bites because I didn't want to take any chances to possibly get sick or something. I really don't like to complain, but thought it was helpful to let someone know. I would have expected t... read more

Business response:

Ben , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Ian D.'s profile image
Ian D. 
rating
2 years ago

My daughter and I went into eat dinner when the dinner was not busy at all. Employees were literally sitting at the bar. We had to wait several minutes before we got sat down for a table. Then we never had anyone return to give us water or take our order. We left after waiting several minutes and after being blatantly ignored and passed several times. We were not even acknowledged. The service was absolutely the worst I've ever had. The deliberate indifference was too ridiculous not to leave a bad review in hopes someone w... read more

Business response:

Greetings Ian, we are sorry to hear that you had a disappointing experience at our Black Bear Diner location. We take reviews like yours seriously and we would like to apologize for the service you received. We appreciate you bringing this to our attention and we want to assure you that we will do everything we can to improve the behavior of our employees at this location. Please feel free to let us know how we can contact you at: info@blackbearidner.com. We would appreciate the chance to discuss the details and ways we can ... read more

Ian D.'s profile image
Ian D. 
rating
2 years ago

My daughter and I went into eat dinner when the dinner was not busy at all. Employees were literally sitting at the bar. We had to wait several minutes before we got sat down for a table. Then we never had anyone return to give us water or take our order. We left after waiting several minutes and after being blatantly ignored and passed several times. We were not even acknowledged. The service was absolutely the worst I've ever had. The deliberate indifference was too ridiculous not to leave a bad review in hopes someone w... read more

Business response:

Greetings Ian, we are sorry to hear that you had a disappointing experience at our Black Bear Diner location. We take reviews like yours seriously and we would like to apologize for the service you received. We appreciate you bringing this to our attention and we want to assure you that we will do everything we can to improve the behavior of our employees at this location. Please feel free to let us know how we can contact you at: info@blackbearidner.com. We would appreciate the chance to discuss the details and ways we can ... read more

Mercedes J.'s profile image
Mercedes J. 
rating
2 years ago

We were quite disappointed in our experience tonight. We usually love Black Bear Diner, but we waited for our food forever, the server was absentee during most of the meal, and he spaced getting the pancakes I ordered until we were pretty much done with our food. I was hoping for a side of pancakes (Caution! This isn't a thing there...) and it cost me $9.00! When we asked to speak with the manager about the situation, he/she didn't even come out to speak with us At all. We won't be back to this location. 

Mercedes J.'s profile image
Mercedes J. 
rating
2 years ago

We were quite disappointed in our experience tonight. We usually love Black Bear Diner, but we waited for our food forever, the server was absentee during most of the meal, and he spaced getting the pancakes I ordered until we were pretty much done with our food. I was hoping for a side of pancakes (Caution! This isn't a thing there...) and it cost me $9.00! When we asked to speak with the manager about the situation, he/she didn't even come out to speak with us At all. We won't be back to this location. 

Frequently asked questions about Black Bear Diner Woods Cross

How is Black Bear Diner Woods Cross rated?

Black Bear Diner Woods Cross has a 4.1 star rating with 2,814 reviews. 

When is Black Bear Diner Woods Cross open?

Black Bear Diner Woods Cross is open now. It will close at 10:00 p.m.