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Black Bear Diner Woods Cross

4.1

About this business

Location details

2474 South 575 West, Woods Cross, UT, 84010, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.12,847 reviews
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Mercedes J.'s profile image
Mercedes J. 
rating
2 years ago

We were quite disappointed in our experience tonight. We usually love Black Bear Diner, but we waited for our food forever, the server was absentee during most of the meal, and he spaced getting the pancakes I ordered until we were pretty much done with our food. I was hoping for a side of pancakes (Caution! This isn't a thing there...) and it cost me $9.00! When we asked to speak with the manager about the situation, he/she didn't even come out to speak with us At all. We won't be back to this location. 

Mariana M.'s profile image
Mariana M. 
rating
2 years ago

start by saying that we are a family that we all work in a restaurant and that we decided to meet for breakfast in this place after waiting 20 minutes which does not seem bad to me for a Sunday we were able to sit down and our waitress arrived and took our drink and food order by surprise mia the coffee was cold and the cup is with residue as if someone overturned the coffee. After that, exactly 1 hour and 15 minutes passed, we waited for our food that never came and the worst thing was that the waitress disappeared... the ... read more

Mariana M.'s profile image
Mariana M. 
rating
2 years ago

start by saying that we are a family that we all work in a restaurant and that we decided to meet for breakfast in this place after waiting 20 minutes which does not seem bad to me for a Sunday we were able to sit down and our waitress arrived and took our drink and food order by surprise mia the coffee was cold and the cup is with residue as if someone overturned the coffee. After that, exactly 1 hour and 15 minutes passed, we waited for our food that never came and the worst thing was that the waitress disappeared... the ... read more

Hannah W.'s profile image
Hannah W. 
rating
3 years ago

A fun place to eat, and the service is friendly. It's not their fault that the food is bland and the biscuits are dry. 

Hannah W.'s profile image
Hannah W. 
rating
3 years ago

A fun place to eat, and the service is friendly. It's not their fault that the food is bland and the biscuits are dry. 

Gee M.'s profile image
Gee M. 
rating
3 years ago

I will not go back to this place. It's horrible. We normally go to the one in Layton area with satisfaction. The difference in this particular place, are ; the food doesn't appear appetizing . We ordered omelets and the mushrooms were old and some fruits cut were days old. The burgers looked microwaved; the sodas mostly with water and most of all we asked for crispier bacons and they looked that were slightly cooked and old! You can tell the workers look different than the other diner; our server spilled water while pouring ... read more

Gee M.'s profile image
Gee M. 
rating
3 years ago

I will not go back to this place. It's horrible. We normally go to the one in Layton area with satisfaction. The difference in this particular place, are ; the food doesn't appear appetizing . We ordered omelets and the mushrooms were old and some fruits cut were days old. The burgers looked microwaved; the sodas mostly with water and most of all we asked for crispier bacons and they looked that were slightly cooked and old! You can tell the workers look different than the other diner; our server spilled water while pouring ... read more

Shaunna T.'s profile image
Shaunna T. 
rating
4 years ago

I first want to say that the guys that helped my sister and I (Mitch and colton I think is his name) we're amazing! and the food was great! However, there were 3 girl servers that were very unprofessional in front of us. They were talking about their pay and complaining about tips. That's obviously not something you do, especially around customers. I used to be a server at many different restaurants and I know that management would not find that acceptable behavior. Again though, Mitch and the guys were awesome and very prof... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Shaunna T.'s profile image
Shaunna T. 
rating
4 years ago

I first want to say that the guys that helped my sister and I (Mitch and colton I think is his name) we're amazing! and the food was great! However, there were 3 girl servers that were very unprofessional in front of us. They were talking about their pay and complaining about tips. That's obviously not something you do, especially around customers. I used to be a server at many different restaurants and I know that management would not find that acceptable behavior. Again though, Mitch and the guys were awesome and very prof... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Frequently asked questions about Black Bear Diner Woods Cross

How is Black Bear Diner Woods Cross rated?

Black Bear Diner Woods Cross has a 4.1 star rating with 2,847 reviews. 

When is Black Bear Diner Woods Cross open?

Black Bear Diner Woods Cross is closed now. It will open at 6:00 a.m.