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11001 118th Pl NE, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was pretty speedy and the man who did the work was very pleasant and kept the area around the furnaceclean. He also suggested that I move some of the things I had stored around the furnace because it was blocking the airflow, which no other firnace company had mentioned. The only thing that kept it from being a perfect experience was that he didn't have the filter for my furnace with him and needed to go buy one. He said he would be back at the end of the day, but he called later that evening saying he would have to come ... read more
Overall it went well. He was here for about 1/2hr. He was polite and new what he was doing.
Our propane furnace failed Tues. evening after business hours. I searched Angie's List that evening for a business to repair the furnace, hopefully the next day. I was impressed with the Black Lion reviews so I called them first thing Wed. morning and spoke with Ben. He said he would be out btw. 2 & 2:30 that day. After alerting me that he was running a little late he arrived and quickly determined that the flame sensor and high limit sensor needed replacing. He also noticed that the garage floor was settling and the furnace... read more
Went well, arrived on time, knowledgeable, and professional. Didn't mind me watching over his shoulder as he disassembled the furnace. The gas furnance is pretty forign to me so I asked a lot of questions too. He was very patient and informative. He looked at it all andgave it a clean bill of health. We talked new Thermostat and when it comes time I will definitely give them a call for a new one.
The experience was great! The guy whoshowed up was very nice (like most of the people we contract with from Angie'slist). He came on time, liked dogs (we have two that bark at strangers)and was very professional, but really he was just a very nice and HONEST guy.I would go with Black Lion because the customer service was excellent.Anyway, he did what he was suppose to do, but what made the visitexcellent was he explained what he was doing, why he was doing it, and thengave honest answers to my questions (I've done my researc... read more
They were punctual and very courteous from the beginning to the end. They made sure that they cleaned up after themselves and walk us through the new water heater instructions. I was very pleased with their service.
We purchased the Angie's Deal for an annual furnace tune-up ($69) with Black Lion Heating A/C. Scheduling was easy and the customer service was very friendly. Our appointment was completed within a week of our initial contact. Our service call was very thorough and the technician (I forgot his name!) was very professional. He gave us a maintenance checklist of what was included in our tune up for our specific gas furnace. His evaluation included an overall assessment of our system and he was able to answer all of our questio... read more
Ben the owner did the service appt. He prompted and very professional. He did a great job explaining what he was doing during the service appt. I plan to use him again next year.
Tech arrived on time and completed the check of the furnace. Also offered to come back to replace the filter if needed in a couple of months to do it at no charge as it was okay and didn't need to be replaced at the time of this service.
Black Lion Heating, Air Conditioning, & Electrical has a 4.5 star rating with 2,388 reviews.
Black Lion Heating, Air Conditioning, & Electrical is closed now. It will open on Monday at 7:30 a.m.