Once you get a Facebook business page, you’ll start getting customer reviews on your page. Often...
How to Respond to Google Reviews
Right now, Google is the dominant review platform. Lots of your customers and potential customers...
How to Rank Higher on Google Maps
Every business wants to rank on the top of Google Maps. The higher you rank, the more likely...
PawnGuru Partners with BirdEye to Bring Customer Experience...
Today, BirdEye announced a partnership with PawnGuru, the leading marketplace for both pawn shops...
How to Use the Google My Business App to Drive Growth
Once you’ve set up your Google My Business profile, you can get started with the Google My...
How to Use Google My Business Insights to Get More Customers
Once you claim your Google My Business profile, you’ll be able to provide customers with the...
Word of Mouth Marketing: 3 Tips to Drive Growth
Word-of-mouth marketing refers to the strategy that your business can take to encourage customers...
Creating Loyal Customers from Service Failures
Inevitably, your business is going to have a few unsatisfied customers. There’s no way to avoid...
Get Reviews on Google My Business: A Short Guide
Ever wondered how you can get new reviews on Google My Business. Here is a short guide on how you...
BirdEye Honored with TiE50 Award
We’re proud to announce that BirdEye has won a TiE50 Award, recognizing the most innovative high...
3 Ways Online Reputation Management Can Help You with Google...
There’s an easy way you can get more customers to come to your business: Make your business look...
Google Is King: How to Stay Ahead on the Biggest Review Site
A few years ago, lots of people thought of Yelp as the king of review sites. Nowadays, the...
How to Get More Google Reviews in 5 Steps
As we always say: The more Google reviews your business has, the more trustworthy you look to...
Competitor Analysis: Making Data-Driven Decisions
In order to stay a step ahead of the competition, today’s businesses need to take advantage of...
Trust Economy: Why Google and BirdEye Are Against Review Gating
Nowadays, businesses are well aware of how important reviews are in a customer’s search for a...
BirdEye Wins Stevie Award for “Most Innovative Tech Company”
We’re proud to announce that BirdEye has won a Stevie Award for Most Innovative Tech Company in the...
A Guide to Creating a Short Link for Your Google My Business...
Recently, Google started rolling out a new feature that makes it easier than ever for businesses to...
What Fake Reviews Teach Us About the Trust Economy
In February, the Federal Trade Commission took a major step towards cracking down on fake reviews...