Studies are showing that patients are firing their doctors— but not because of the actual doctors...
A Short Guide to the Google My Business App
Your Google My Business profile is both the single most important factor determining your local...
Everything You Need To Know About Fake Reviews As A Business...
Fake reviews hurt everybody. I remember the last time it happened to me. It was my parents’ 35th...
A Complete Guide to HomeAdvisor
If you’re reading this article, chances are that you’re a contractor who’s considering using...
A Guide to Digital Transformation Strategy
If you want to see the importance of a digital transformation strategy, think about the last time...
Three New BirdEye Integrations: Acuity Scheduling, Lightspeed...
At BirdEye we are always at work, trying to make it easier for you to manage customer experience...
How to Fix a Google My Business Suspension
If you’re reading this, you’ve probably had your Google My Business suspended. Since this is the...
The Complete Guide to Employee Feedback Surveys
Employees are the backbone of any organization. Various studies have shown that employee happiness...
Everything You Need to Know About Voice of the Customer
The key to running a great business is keeping your customers happy. Of course, that’s easier said...
A Guide to Influencer Marketing
Influencer marketing is a great way to get your business and product in front of new audiences...
Why Customers Don’t Trust 5-Star Reviews
Just a month ago, a post on Reddit got onto the front page with the simple title “A 4.9 Star Rating...
Social Media Reviews: What You Need to Know
In today’s day and age, no business can afford to ignore social media. After all, almost a third of...
9 Easy Customer Engagement Strategies That Actually Work
Engaging with your customers is a great way to build loyalty and have them coming back for more...
How to Delete Your Business Page on Facebook
For one reason or another, you might want to take a step away from your Facebook business page...
How to Set Up a Facebook Review Widget on Your Website
Displaying reviews on your website shows clear social proof that you’re providing quality services...
Voice Search on Google: A Guide for Local Businesses
If there is one marketing trend that you just can’t afford to ignore, it is ‘Voice Search’. More...
9 Small Business Marketing Strategies for 2020
As a business owner, you always want to stand out from the competition. But maybe you’re not sure...
BirdEye Dominates G2 Winter 2020 Report – Leader in Seven...
Today, G2 announced their quarterly awards. BirdEye was named #1 in Online Reputation Management...