If you have suddenly started obsessing about your business’s Google reviews, you are not alone...
Local Business SEO: Your 2020 Guide
The hoopla surrounding local business SEO boils down to one simple thing — people want things fast...
Communicating with Customers During the Covid-19 Pandemic
COVID-19 is impacting businesses all over the world. In these times, taking steps to ensure the...
Hi Dentists. Does Your Reputation Management Strategy Have Teeth?
Today all good things come with reviews. Think about it. Have you come across any fabulous products...
Customer Insight – How To Get Data To Help You Make Decisions
What does my customer want? This is a question that keeps many business owners up at night. While...
A Complete Guide to SMB Marketing
One of my favorite TV shows is “Nathan For You”. The show features comedian Nathan Fielder turning...
11 Dental Practice Marketing Strategies for 2020
There’s a YouTube channel called The Singing Dentist. There, Dr. Milad Shadrooh makes parodies of...
How Webchat Can Get More Deals for Your Website
Believe it or not, Webchat is an easy way to get deals for your website. Let’s say you need to get...
Are Relationship Surveys and Transactional Surveys the Same?
Why are relationship surveys important? Consider this quote: “There is a big difference between a...
Anonymous Surveys: Are They Really Worth The Hype?
I think that if healthcare providers had insight into their patients’ experiences, things would be...
Why Performance Marketers Need to Embrace Machine Learning...
Performance marketers can get better results by leveraging machine learning tools from Google and...
11 Google Changes In 2020 That Your Business Cannot Ignore
Before we start talking about the biggest Google changes in 2020, let’s talk a moment to accept how...
Now Introducing QuickBooks® Desktop Integration with BirdEye
At BirdEye, we work hard to facilitate customer experience management for businesses of all sizes...
HIPAA Guidelines To Remember While Responding To Patient Reviews
The challenges of online reputation management are different for a medical practice when compared...
Why Is Online Reputation Management Important For Doctors?
The days of having the same family doctor all your life are long gone. With a huge increase in...
Patient Feedback: Why Doctors Need to Ask For It
Why is patient feedback important to doctors? Let me tell you a story. Dr. Jamel McDuffie DDS has...
Healthcare Reviews: A Complete Guide
Healthcare reviews have redefined the way patients choose healthcare providers. Just a couple of...
A Business Owner’s Guide to Search Engine Marketing
If you want to get new customers through Google, it’s important to take a look at search engine...