5 positive review examples: it’s all in the response
A review is only as great as its response. The right response can make a 5-star review even more powerful and minimize the...
01
Aug
31
Jul
How to respond to negative reviews
Reviews are pretty darn important: 92% of customers use them to make purchasing decisions (BrightLocal). Having a few positive reviews is great, but...
14
Jul
Why buying Google reviews is a bad idea
When your business needs more Google reviews, it might be tempting to do whatever it takes to get them. However, while buying reviews...
20
Jun
Are your ads hurting your brand? 4 things you need to know
The numbers are in, and turns out traditional advertisements aren’t the best way to get new customers. Recent research from the CMO Council...
26
May
New: custom email templates, Zapier integration and more
Zapier integration: all your customers, from all your apps, in one place You’re already able to send SMS and email review requests automatically, but...
26
May
How does Google search work?
Google search. We all use it, but few of us understand it. We just trust it to answer all our questions immediately. If...
10
May
BirdEye announces launch of next-generation customer surveys
BirdEye survey platform lets businesses engage Millennials at key moments of customer journey We're excited to announce the launch of BirdEye's next-generation customer surveys,...
02
May
BirdEye wins Stevie Award for Business Intelligence
We’re proud to announce our Natural Language Processing engine, Athena, just won a silver Stevie Award for Best New Product. Okay, what’s Natural Language...
25
Apr
Top 7 Review Sites for Healthcare Providers
Why do healthcare providers need to pay attention to patient reviews? 77% of prospective patients use online reviews as the first step in...