Birdeye awards: Here’s why we’re the #1 Experience Marketing platform on the market

Birdeye takes immense pride in working tirelessly to offer the best solutions to its customers. Time and again, this effort has been acknowledged by customers and various authorities in the industry. This validation only encourages us and motivates us to develop the best experience marketing platform in the industry. 

As a testament to our work in providing the best automated and AI-driven solutions in customer experience, Birdeye recently received the AI breakthrough award. This recognition validates our belief that AI currently has one of the market’s most comprehensive and intuitive AI-driven solutions. 

This award, coupled with many honors from G2, Capterra, SourceForge, and Inc. 5000, reinforces our commitment to offering our customers the best services with excellent performance metrics. 

Here’s the complete list of awards we received for our all-in-one Experience Marketing platform.

G2 Summer 2023 Report

G2 Mobile Marketing awards – 8 awards 

G2 Live Chat awards – 4 awards 

G2 Online Reputation Management awards -8 awards 

G2 Local SEO awards – 8 awards 

G2 Chatbots awards – 4 awards 

G2 Local Listing Management awards – 7 awards 

G2 Conversational Marketing awards – 5 awards 

G2 Conversational Support awards – 4 awards 

G2 Customer Advocacy awards – 9 awards 

G2 SMS Marketing awards – 13 awards 

G2 Experience Management awards – 15 awards 

G2 Feedback Analysis awards – 8 awards 

G2 Spring 2023 Report

G2 Local Marketing awards – 24 awards 

G2 Feedback Analysis awards – 17 awards 

G2 Customer Advocacy awards – 9 awards 

G2 Conversational Support awards – 7 awards 

G2 Chatbots awards – 4 awards 

G2 Mobile Marketing awards – 10 awards 

G2 Local SEO awards – 18 awards 

G2 Conversational Marketing awards – 6 awards 

G2 Local listing Management awards – 20 awards 

G2 Online Reputation Management awards – 9 awards 

G2 Live Chat awards – 8 awards 

G2 Experience Management awards – 17 awards 

G2 SMS Marketing awards 13 awards 

G2 Multi-location Marketing awards -1 award

G2 Payment Processing awards – 5 awards 

G2 Winter 2023 Report

G2 Local Marketing awards – 23 awards 

G2 Feedback Analysis awards – 17 awards 

G2 Customer Advocacy awards – 14 awards 

G2 Conversational Support awards – 10 awards 

G2 Chatbots Awards – 5 awards 

G2 Mobile Marketing awards – 14 awards 

G2 Local SEO awards – 21 awards 

G2 Conversational Marketing awards – 7 awards 

G2 Local Listing Management awards – 17 awards 

G2 Online Reputation Management awards – 8 awards 

G2 Live Chat awards – 12 awards 

G2 Experience Management awards – 18 awards 

G2 SMS Marketing awards – 15 awards 

G2 Multi-location Marketing awards – 1 award

G2 Payment Processing awards – 1 award

G2 Summer 2022 Report

G2 Local Marketing awards  – 23 awards 

G2 Feedback Analysis awards- 3 awards

G2 Customer Advocacy awards- 9 awards

G2 Conversational Support awards- 6 awards

G2 Chatbots awards- 7 awards

G2 Mobile Marketing awards- 12 awards

G2 Local SEO awards- 19 awards

G2 Conversational Marketing awards- 8 awards

G2 Local listing Management awards- 19 awards

G2 Online reputation awards- 8 awards

G2 Live chat wards- 10 awards

G2 Experience management awards- 14 awards

G2 SMS Marketing awards- 11 awards

G2 Fall 2022 Report

G2 Local Marketing awards – 25 awards 

G2 Feedback Analysis awards – 3 awards 

G2 Customer Advocacy awards – 12 awards  

G2 Conversational Support awards – 12 awards 

G2 Chatbots awards – 6 awards 

G2 Mobile Marketing awards -18 awards 

G2 Local SEO awards – 22 awards 

G2 Conversational Marketing awards – 10 awards 

G2 Local Listing Management awards – 19 awards 

G2 Online Reputation Management awards – 6 awards 

G2 Live Chat awards – 11 awards 

G2 Experience Management awards – 12 awards 

G2 SMS Marketing awards – 13 awards 

G2 Spring 2022 Report

G2 Payment Processing awards – 1 award

G2 Local Marketing awards – 28 awards 

G2 Feedback Analysis awards – 3 awards 

G2 Customer Advocacy awards – 11 awards 

G2 Conversational Support awards -7 awards 

G2 Chatbots awards – 9 awards 

G2 Mobile Marketing awards – 11 awards 

G2 Local SEO awards – 25 awards 

G2 Conversational Marketing awards – 10 awards 

G2 Local Listing Management awards – 21 awards 

G2 Online Reputation Management awards – 6 awards 

G2 Live Chat awards- 9 awards

G2 Experience Management awards- 16 awards

G2 SMS marketing awards- 12 awards

G2 Summer 2021 Report

G2 SMS Marketing Awards – 14 awards

G2 Experience Management Awards – 20 awards

G2 Live Chat Awards – 12 awards

G2 Online Reputation Management Awards – 12 awards

G2 Local Listing Management Awards – 27 awards

G2 Conversation Marketing Awards – 13 awards

G2 Local SEO Awards – 25 awards

G2 Mobile Marketing Awards – 17 awards

G2 Chatbots Awards – 7 awards

G2 Conversational Customer Engagement Awards – 14 awards

G2 Customer Advocacy Awards – 10 awards

G2 Local Marketing Awards – 19 awards

G2 Spring 2021 Report

G2 SMS Marketing Awards – 8 awards

G2 Experience Management Awards – 16 awards

G2 Live Chat Awards – 13 awards

G2 Online Reputation Management Awards – 12 awards

G2 Local Listing Management Awards – 25 awards

G2 Conversation Marketing Awards – 10 awards

G2 Local SEO Awards – 24 awards

G2 Mobile Marketing Awards – 14 awards

G2 Chatbots Awards – 10 awards

G2 Conversational Customer Engagement Awards – 11 awards

G2 Customer Advocacy Awards – 10 awards

G2 Local Marketing Awards – 18 awards

G2 2021 Best Software Awards – Birdeye ranked in the top 100 of all software companies for the following categories:

Top Marketing Products – #24

Best Customer Service – #16

Best Global Software – #59

Best Software Products – #82

Highest Satisfaction – #91

G2 Fall 2020 Report

G2 Enterprise Feedback Management Awards – 14 awards

G2 Local Listing Management– 26 awards

G2 SMS Marketing – 9 awards 

G2 Live Chat – 13 awards

G2 Conversational Marketing Awards – 9 awards

G2 Local Listing Management Awards – 25 awards

G2 Local SEO – 23 awards

G2 Chatbots – 6 awards

G2 Local Marketing – 17 awards

G2 Mobile Marketing – 2 awards

G2 Conversational Customer Engagement  – 4 awards

G2 Summer 2020 Report 

G2 Online Reputation – 12 awards

G2 Enterprise Feedback Management Awards – 15 awards 

G2 SMS Marketing – 19 awards

G2 Local Listing Management Awards – 27 awards

G2 Live Chat – 9 awards 

G2 Local SEO – 22 awards 

G2 Local Marketing – 18 awards

G2 Mobile Marketing – 6 awards 

G2 Conversational Marketing – 4 awards 

G2 Spring 2020 Report 

G2 Online Reputation Management – 5 awards 

G2 Enterprise Feedback Management – 5 awards 

G2 Live Chat – 5 awards

G2 Survey – 5 awards 

G2 Local SEO – 5 awards

G2 Local Marketing – 5 awards 

G2 Local Listing Management – 5 awards

G2 Fall 2019 Report 

G2 Online Reputation Management – 4 awards 

G2 Enterprise Feedback Management – 1 award

G2 Survey – 3 awards

G2 Live Chat – 3 awards 

G2 Summer 2019 Report 

G2 Online Reputation Management – 5 awards

G2 Enterprise Feedback Management – 2 awards 

G2 Survey Awards – 4 awards

G2 Live Chat Awards – 3 awards 

G2 Spring 2019 Report 

G2 Online Reputation Management – 5 awards

G2 Enterprise Feedback Management – 1 award 

G2 Survey Awards – 2 awards

G2 Live Chat Awards – 2 awards 

More Birdeye awards

Of course, that’s not the only recognition the Birdeye platform has won. Here are some of our other recent awards.

FeaturedCustomers – FeaturedCustomers gave Birdeye a Customer Success Award for being the #1 company in Live Chat. 

MarTech – Birdeye was given a MarTech Breakthrough award for being the  Best Overall Conversational Marketing company. 

Globee – Birdeye won two Globee awards in 2020: one for Company of the Year and one for Business to Business products. 

American Business Awards – Birdeye took home three Stevie awards in 2020, including Most Innovative Tech Company of the Year, Founding Team of the Year, and Customer Service Department of the Year.

Deloitte – Birdeye ranked on Deloitte’s list of the top 500 fastest-growing companies from 2016-2019. 

Crozdesk named us as one of the top customer feedback management platforms for 2021.

TrustRadius – Birdeye was given a TrustRadius Top Rated Award for being the best overall Consumer Ratings and Reviews platform.

Software Advice – Software Advice named us as one of their 2021 FrontRunners for Reputation Management.

Birdeye was named the  “Best Cloud Platform” in the People’s Choice Stevie® Awards, part of the 19th annual American Business Awards.

APPEALIE – APPEALIE gave Birdeye an Overall SaaS award for its easy-to-use product. 

MarTech- Birdeye received a MarTech Breakthrough Award for Best Social Media Management. 

TiEcon – Birdeye was placed on the TiE50, which recognizes the world’s premiere startups. 

The SaaS Awards – Birdeye won a Cloud Award for the best SaaS product for SMBs. 

American Business Awards – Birdeye won a Stevie award for its outstanding cloud platform. 

APPEALLIE Overall SaaS Award – Birdeye has won this award two times in a row. 

BIG Innovation Award – The Business Intelligence Group recognized Birdeye as a leader in innovation that helps businesses be more productive, healthy, and comfortable.

SoftwarePundit’s Best Software 2021 – SoftwarePundit recognized Birdeye as one of the top 10 most exceptional companies delivering on all fronts – product strength, usability, customer support, market traction – and, most importantly, empowering hard-working SMBs to succeed.

Inc Magazine – Inc Magazine named Birdeye as one of the 5000 fastest-growing private companies in California. 

Digital.com – Digital.com gave Birdeye 4 different awards, including Best Reputation Management Software of 2021 and Best SMS Marketing Software of 2021. 

SourceForge Summer 2022 – Birdeye was awarded as the Leader 

TrustRadius Summer 2022 – Birdeye was awarded as the solution with “Best Feature Set,” “Best Relationship,” and “Best Value for the Price.”

Crozdesk – Birdeye received the “Leader” award for “Survey & Polling” and the “Winner” award for “Top customer engagement software” in the Crozdesk Software Awards 2022

Want to get started with Experience Marketing? 

Over 150,000 businesses use Birdeye to win new business, grow customer loyalty, and deliver the best end-to-end customer experience.

Watch a demo to see how Birdeye can help your business be found, be chosen, and be the best.