Birdeye awards: Here’s why we’re the #1 Experience Marketing platform on the market

Dhiraj Nallapaneni

5 min read Last Updated May 6, 2021

G2 Experience Marketing

There’s a reason why Birdeye is the #1 Experience Marketing platform on the market. We work hard to ensure that our platform enables businesses to deliver fantastic experiences at every touchpoint and allows their customers to share their experiences on review sites and social media. Whenever we receive awards, we know that it’s because we’ve taken the time to build a platform that’s both robust and easy-to-use, and gives all 60,000+ of our partner businesses everything they need to be found, be chosen, and be the best. 

2021 G2 Spring awards  

We’re proud to announce that Birdeye has won a grand total of 172 awards from G2’s Spring Report. Birdeye has been named an overall leader in categories as diverse as SMS Marketing, Experience Management, and Online Reputation Management for 12 consecutive quarters. There’s no other company on the market that offers businesses everything they need to handle their Experience Marketing needs in one, easy-to-use platform. 

Here are some of the awards we won in the 2021 G2 Spring Report. 

G2 SMS Marketing Awards – 8 awards

G2 Experience Management Awards – 16 awards

G2 Live Chat Awards – 13 awards

G2 Online Reputation Management Awards – 12 awards

G2 Local Listing Management Awards – 25 awards

G2 Conversation Marketing Awards – 10 awards

G2 Local SEO Awards – 24 awards

G2 Mobile Marketing Awards – 14 awards

G2 Chatbots Awards – 10 awards

G2 Conversational Customer Engagement Awards – 11 awards

G2 Customer Advocacy Awards – 10 awards

G2 Local Marketing Awards – 18 awards

More Birdeye awards…

Of course, that’s not the only recognition that the Birdeye platform has won. Here are some of our other recent awards.

recent Birdeye awards

G2 2021 Best Software Awards – Birdeye ranked in the top 100 of all software companies for the following categories:

Top Marketing Products – #24

Best Customer Service – #16

Best Global Software – #59

Best Software Products – #82

Highest Satisfaction – #91

American Business Awards – Birdeye won a Stevie award for its outstanding cloud platform. 

APPEALLIE Overall SaaS Award – Birdeye has won this award 2 times in a row. 

BIG Innovation Award – The Business Intelligence Group recognized Birdeye as a leader in innovation that helps businesses be more productive, healthy and comfortable.

SoftwarePundit’s Best Software 2021 – SoftwarePundit recognized Birdeye as one of the top 10 most exceptional companies that deliver on all fronts – product strength, usability, customer support, market traction – and most importantly, empowering hard-working SMBs to achieve success.

Crozdesk named us as one of the top customer engagement platforms for 2021.

Inc Magazine – Inc Magazine named Birdeye as one of the 5000 fastest growing private companies in California. 

Digital.com – Digital.com gave Birdeye 4 different awards including Best Reputation Management Software of 2021 and Best SMS Marketing Software of 2021. 

G2 Fall 2020 Report

G2 Enterprise Feedback Management Awards – 14 awards

G2 Local Listing Management– 26 awards

G2 SMS Marketing – 9 awards 

G2 Live Chat – 13 awards

G2 Conversational Marketing Awards – 9 awards

G2 Local Listing Management Awards – 25 awards

G2 Local SEO – 23 awards

G2 Chatbots – 6 awards

G2 Local Marketing – 17 awards

G2 Mobile Marketing – 2 awards

G2 Conversational Customer Engagement  – 4 awards

G2 Summer 2020 Report 

G2 Online Reputation – 12 awards

G2 Enterprise Feedback Management Awards – 15 awards 

G2 SMS Marketing – 19 awards

G2 Local Listing Management Awards – 27 awards

G2 Live Chat – 9 awards 

G2 Local SEO – 22 awards 

G2 Local Marketing – 18 awards

G2 Mobile Marketing – 6 awards 

G2 Conversational Marketing – 4 awards 

G2 Spring 2020 Report 

G2 Online Reputation Management – 5 awards 

G2 Enterprise Feedback Management – 5 awards 

G2 Live Chat – 5 awards

G2 Survey – 5 awards 

G2 Local SEO – 5 awards

G2 Local Marketing – 5 awards 

G2 Local Listing Management – 5 awards

FeaturedCustomers – FeaturedCustomers gave Birdeye a Customer Success Award for being the #1 company in Live Chat. 

MarTech – Birdeye was given a MarTech Breakthrough award for being the  Best Overall Conversational Marketing company. 

Globee – Birdeye won two Globee awards in 2020: one for Company of the year and one for Business to Business products. 

American Business Awards – Birdeye took home three Stevie awards in 2020, including Most Innovative Tech Company of the Year, Founding Team of the Year, and Customer Service Department of the Year.

Birdeye Stevies

Deloitte – Birdeye ranked on Deloitte’s list of the top 500 fastest-growing companies from 2016-2019. 

G2 Fall 2019 Report 

G2 Online Reputation Management – 4 awards 

G2 Enterprise Feedback Management – 1 award

G2 Survey – 3 awards

G2 Live Chat – 3 awards 

G2 Summer 2019 Report 

G2 Online Reputation Management – 5 awards

G2 Enterprise Feedback Management – 2 awards 

G2 Survey Awards – 4 awards

G2 Live Chat Awards – 3 awards 

G2 Spring 2019 Report 

G2 Online Reputation Management – 5 awards

G2 Enterprise Feedback Management – 1 award 

G2 Survey Awards – 2 awards

G2 Live Chat Awards – 2 awards 

APPEALIE – APPEALIE gave Birdeye an Overall SaaS award for its easy-to-use product. 

MarTech– Birdeye received a MarTech Breakthrough Award for Best Social Media Management. 

TiEcon – Birdeye placed on the TiE50, which recognizes the world’s premiere startups. 

The SaaS Awards – Birdeye won a Cloud Award for best SaaS product for SMBs. 

Want to get started with Experience Marketing? 

Find out why over 60,000 businesses use our platform to win new business, grow customer loyalty, and deliver the best end-to-end customer experience. Watch a demo to see how Birdeye can help your business be found, be chosen, and be the best.