We’re proud to announce that BirdEye has once again been named the #1 software in Online Reputation Management by G2 Crowd in their Summer Report. This is the second time this year that we’ve topped the rankings and beat the competition with superior user reviews.
BirdEye also was given awards for small business, mid-market, and enterprise customers, as well as awards for both live chat and surveys. For a full list of awards won by BirdEye over the years, click here.
G2 Crowd awards are based on the company’s own proprietary algorithm, which takes into account the data from hundreds of customer reviews. In other words, we weren’t handed these awards by a group of judges who don’t use the product on a day-to-day basis. We won these awards by consistently delighting our customers.
The data from G2 Crowd speaks for itself. 95% of customers would recommend using BirdEye. Across the board, customers showed high levels of satisfaction with BirdEye.
Why BirdEye Stands Ahead of the Competition
So what about the BirdEye platform the #1 reviews and customer experience software on the market? Instead of telling you, let’s show you the three reasons why we’ve been recognized as the best platform on the market through the voices of our customer.
Easy to Use
The BirdEye platform is designed to be simple and easy-to-use. We’ve made sure that beginning from onboarding, it’ll be easy to carry out all your business goals using our software, whether that’s requesting reviews from your customers, responding to customer reviews, or sending a customer survey. Anyone in your organization can step in and make sure that your business is adequately handling customer feedback from all angles.
With BirdEye, businesses get results. We’ve seen businesses of all different shapes and sizes get more customers through the power of online reviews. Even enterprises like Blaze Pizza have used BirdEye to get thousands of new reviews and market themselves by leveraging the authentic voices of their customers.
For an example of BirdEye customer results, click here.
Most Comprehensive Software Solution
BirdEye is the only platform that gives businesses the ability to send review requests, monitor reviews from 150+ sites, send customer surveys, get actionable insights from customer feedback, and publish to social. No other competitor offers businesses the same amount of different features within a single platform.
Try BirdEye, the #1 Reviews Software
BirdEye is the best reviews software on the market. With BirdEye, more than 50,000 businesses are able to be found, be chosen, and be the best business in an easy-to-use, all-in-one platform.