We’re happy to announce that Birdeye has won the APPEALIE 2019 Overall SaaS Award. This has been the latest in a string of awards won by Birdeye in 2019. That includes being named #1 in online reputation by G2 Crowd, winning a Stevie Award for “Most Innovative Tech Company“, and winning a Cloud Award for Best SMB Product.
To determine winners, APPEALIE used a range of different criteria, including Net Promoter Score, customer responses to APPEALIE’s proprietary survey, and product design among other factors. Other award-winners this year included Zoom and Slack. Winning this award shows that the Birdeye dashboard has managed to delight customers with our intuitive, easy-to-use platform.
Let’s talk about why Birdeye is one of the best SAAS companies in the world and the best option for businesses looking to improve customer experience and online reputation.
Collect Authentic Reviews
With Birdeye, businesses can collect authentic reviews from customers automatically. You can automatically send texts and email review requests to your customers with a simple integration with your business system. Click here to see real business results from using Birdeye.
Fix Your Listings Across the Internet
The more accurate your listings, the more customers can discover you. Birdeye allows you to fix your listings on over 50 sites across the Internet with just a click of the button. Want to find out how accurate your business listings are? Use our free scan your business tool to find out how your business appears on sites like Google, Facebook, and many more.
Improve Customer Experience
Birdeye gives businesses the ability to send customer surveys and analyze review sentiment through Natural Language Processing. That gives businesses the data they need to both understand what their customers want and as a result, enhance customer result.
Get Started with Birdeye
Want to see the all-in-one platform that’s bringing us so much renown and recognition? More than 60,000 businesses use Birdeye to engage with customers, collect authentic reviews, and drive revenue.