Blue World Pools, Inc

Sheila P 

on BBB

3 years ago

Absolutely horrible. The worst company I have ever dealt with. We were completely lied to by the sales representative. The pool leaks and most of the screws have rusted. We never received all of our start up kit. We played h*** trying to get our other railing for our steps. We were lied to about the upgrade. They said that we got, but we had everything measured and we did not get it. Although we were charged for it. We have called many many times and no one ever returns our call. When we do get a hold of someone they are ext... read more

Venessa M. 

on BBB

3 years ago

Please read!!! Well they were quick to sell us on their pools along with many promises of their professionalism and dedication to the customer, but this has been a horrible experience. The salesman came out to sell us the pool, when he agreed he measured our backyard and our gate entrance to make sure that the bobcat used for leveling the ground would fit. He said it did and that everything was good to go. Fast forward to last week when BWP called to go over the contract and they mentioned that if the *** cat doesnt fit they... read more

Dorothy S 

on BBB

3 years ago

10:30 AM, today. NO one showed up. I called their 800 number. First person I spoke w/sounded unhappy w/her job and/or callers. Real attitude. Passed me to sales. Second person was short and gruff w/me right out the gate before he even knew who I was or why I was calling. He says we're not on the "board," whatever that means, and QUICKLY transfers me back to the first person. I tell the first person what little I know, and I am not very pleased. She tells me someone "tried" to call us. I said nope; I don't even have a missed ... read more

Kim K 

on BBB

3 years ago

Beware!! Read! Great product from what I can see, and the representative was nice, I would pay cash if I had it. If you are paying cash, no problem, sounds good. But do not sign contract or finance. Interest rate is thirty four percent! You have 3 days, NOT business, to cancel. Arbitration agreement is clear they can put a LIEN on your home for the price which includes financing and legal fees. 18 ft. Round started at twenty two K, when I started to have second thoughts they dropped it $3k, then another $2k, when I was done ... read more

Billy M 

on BBB

3 years ago

Zero stars! I called to see if they would give me an estimate. They ran a hard inquiry on my credit report and never showed up for the scheduled estimate. They never called or anything. Haven't heard a peep, except from my credit monitoring app that alerted me five minutes after I made the call. This is insane! I've never seen such unprofessionalism... and to run a hard credit inquiry without even seeing if someone is interested in buying from you??? I was told they just wanted to check my home ownership - liars!Oh - please ... read more

Stacy L. 

on BBB

3 years ago

Blue world pools is a total rip off! They took advantage of my elderly mother after dealing with the death of her mother. She was not aware there would be a lein against her home. Again, I say they took advantage of my elderly mother who was trying to help her granddaughter. The total price of the pool wound up being over ****** and after paying for 4 years they are still saying she owes another ******. ****** for an above ground pool WOW!!!! Nice pool but, definitely not worth a ***** of what she has paid!!! Blue world pool... read more

Yvonne T 

on BBB

3 years ago

Don't USE THIS COMPANY - GO WITH ANYONE ELSE. I called to set up a quote, the agent advised that a quote would have to be done in person, I agreed. She stated she needed my Date of Birth to confirm homeownership (weird right? You can get this information from Public Records) I provided my DOB to confirm ownership. The company ran a credit check and now there's a hard inquiry on my credit report. My score dropped by 9 points. Who said I needed financing? I was going to pay cash. I told the salesmen that came by yesterday for ... read more

Robery S 

on BBB

3 years ago

Thur night 5/ 12/2022 we signed contract for a pool Chemical free due to grandsons skin condition. After we signed contract and gave deposit and dud the financing the salesman then stayed the pool is not completely Chemical free. The next day Friday we decided not to get pool. Saturday I called to cancel contract . The lady stayed that department was not open on weekends she took our info and Sauid someone would call us Monday. I ask if there was a penalty and fee to cancel. She Said no that we had 10 business days to cancel... read more

Erica G 

on BBB

3 years ago

STAY FAR AWAY. My husband called to set up a quote, confirmed our date of births to ensure we were of age and that we were both the homeowners. The company ran a credit check on both of us WITHOUT PERMISSION for something we had not even received the quote for and were going to pay cash for. Providing a one star rating because I am unable to leave zero star rating.