Blue World Pools, Inc

Candice O 

on BBB

2 years ago

I wish 0 was an option. We called for info, were transferred 3 times. As a sign of respect, we asked the name of who were were speaking with each time. For some reason, ***** wanted to give us that info. The last person, someone named **, got nasty and hung up on my husband. My husband called back, and the women on the phone said "I don't understand why you need my name" he explained what happened (being transferred 3 times) to which she replied, "well someone keeps calling asking for everyone's name is that you?" First of a... read more

Marie T 

on BBB

2 years ago

Scam, Scam!! Beware.Very unprofessional company. I was in search of an above ground pool. I had a representative named *************************** come to my home to discuss the pricing pool etc.. We discussed payment plans and determined the one that best fit my budget. I was told by the rep that I had 72hrs to cancel if I decided not to purchase the pool.I signed papers to lock in the discount. Well, I decided not to purchase the pool. I called and text and spoke with ****** right after he left my home(the same day) and in... read more

Jaithan I 

on BBB

2 years ago

HORRIBLE.... 4 WEEKS STIL NO POOL excuse after excuse ... People are RUDE ..... asked for money back and all I get it Crickets...... would not recommend this company to anyone 

tami p 

on BBB

2 years ago

Under-handed and deceitful. I called due to a ******** add, spoke with a female (her name not mentioned). She set an appointment for the guy to come by and access our yard. The guy came by and advised due to power lines we were unable to get a pool installed. Then the guy messages me and ask if he can stop by to take more measurements, then says I think we can do it and install your pool; ( ok, so what changed from the last visit? It's the same backyard). We spoke with the pool salesman again and agreed he can come by 07/08.... read more

Jesse C 

on BBB

2 years ago

I spoke with multiple representatives trying to figure out the address for written cancellation notice. The lady was rude and disrespectfuland hung up on me. I dont trust the company on my property and they refuse to help. I was trying to explain that Monday was a holiday so the post office was closed. They are trying to rip people off. 

Lonnie B 

on BBB

2 years ago

This company is a complete waste of time to work with. when they sell a product, they are very quick to answer emails and questions. Once they have your money then the fun begins. They will not honor their warranty for the Liner or the installation. My pool has leaked from the pipes under the liner since it was installed. I have called multiple times and told them of the issue. but I am being told I must pay for the installer to check the pool and because I need to empty the pool I will need to purchase a new liner. even tho... read more

Ryan D 

on BBB

2 years ago

**************** is A Joke and cant get anyone to handle our issues! 

Francisco P 

on BBB

2 years ago

For the last 3 yrs blue world pool *** is pulling my credit report how can I get them to stop they are messing with my credit report i call 3 time and they keep doing the same thing 

Tim laurie S 

on BBB

2 years ago

We purchased (not financed) our pool in March of this year (2023). As of today 5/29/23 our pool is still not ready to swim in. Since April the 19th when the pool was installed we have had nothing but problems. To begin with the original date for the pool to be installed was April 17th. My husband took time off. That morning the 17th we left a message for the installer regarding an approximate time he would be coming to install the pool. After an hour goes by we find out the pool was not at the warehouse for the installer to ... read more