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Blue World Pools, Inc
- Swimming Pools
- Atlanta, GA
About this business
Location details
120 Interstate N Pkwy E SE #426, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Back early July 2023 my husband and i purchased an above ground pool. I gave them down payment ******* per their requirements to start the process. Unfortunately I was unable to get the pool due to utility lines. Since July I have been trying to get my refund. I emailed an associate who claimed she was working on getting my refund. We are heading into Nov. and still no refund. They sometimes respond to my emails and sometimes they don't . I called no answer. I have faxed a form they mailed to me and still no response. All I ... read more
I purchased my pool on June 20, 2022 and was told it would take 6 weeks to be installed but it was not installed until October of 2022. We were told to purchase a net cover and when we went to open the pool this year there was so much algae we could not get it cleaned. We called every few days for weeks and purchased everything we were told but no prevail. Finally we were told to flock it which we did. Then we were told to vacuum the pool but the vacuum that was provided with the pool did not work. I placed a call to the vac... read more
I called in today to find out what the payoff for the pool I purchased is, only to find out that only ****** has been applied to the principal of my loan, which was originally around ******. I have always made my payments on time through the auto pay and have never defaultednot once. I understand that the interest rate is horrible but I am absolutely disgusted that I cannot negotiate an early payoff especially since I have already given BLUE WORLD POOLS over ****** on time throughout the last 4 years. So to help me get out o... read more
We received are pool only to have a leak within a week of instal we have been calling since July pool was installed June 27 th .We got to swim for leass then 5 times before the leak was noticed we called immediately and have been given the run around since July they told us the installer was sick and was gonna get us a new one weeks go by nothing we call and we get told someone will be here or they get mad at us for calling to complain and get are pool fixed . They literally tell me to shut up and don't want to help us . Fin... read more
Do not recommend this company to anyone. It is hard getting a hold of customer service and financial department once work has been done. The ladder that came with our pool had a high weight rating but broke on first use. The railing screws started falling out the first week. We were told it had a shut off valve to allow us to clean pump filter, no matter what direction you turn the installed valve it does not shut the water off. I pool ends up draining whenever trying to clean filter. I am forced to give at least 1 star but ... read more
My recent ex husband and I bought a pool from them and began to have a few issues with the pool and this company has the worst customer service experience the worst!!!! We went to sell our home need a payoff quote and again took their sweet time and the nastiest customer service no respect for the customer at all needless to say I'm still waiting on the payoff about to come through to the title company, the title company called me to tell me they were still waiting for a payoff amount and how rude and nasty they was to them ... read more
We purchased the pool, installation was awful and pump and filter were leaking and service was rude. Shipped the part then took 5 days to fix. The pump motor has failed due to not being the adequate size for the size of the pool. I attempted to explain the situation and was told the federal government decided the pump motor size. We just want our pump fixed.
Not as promised!The salesman came to our house and explained the pools they sell. He showed us a piece of a liner that was really thick. He said that it is the "upgraded" liner they use in the midline and deluxe pools. The liner that was installed in our pool was not the same liner, not even close! It was very thin!He also told us the pump only needs to run 3-4 hours a day. Both the installer and the paperwork state it needs to run for 12 hours a day. The salesman told us we would get a call in the next 2-3 weeks to schedule... read more
Signed a contract on 7/1/2023 have been trying to cancel, as soon as I called and stated I would like to cancel. A gentleman on the phone stated. I would have to pay half of the pool and a lien would be place on the house. They hung up on me and will not answer any call of mine. The reason for canceling the ************** will not let us place the pool in our backyard due to certain pipes running under, our backyard is small so we have no other place to place it at. Also I did not finance with them. I was paying cash when po... read more
Frequently asked questions about Blue World Pools, Inc
How is Blue World Pools, Inc rated?
Blue World Pools, Inc has a 3.4 star rating with 4,562 reviews.
When is Blue World Pools, Inc open?
Blue World Pools, Inc is closed now. It will open at 10:00 a.m.