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Bluebird Care Reading & Wokingham
- Home Health Care
- Reading
About this business
Location details
Centrum House, 57-59, High St, Twyford, Reading, RG10 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are very happy with the care being given to Mum. Also happy with communication.
Business response:
Thank you so much for taking the time to share your feedback-it really means a lot to us. We're so pleased to hear that you're happy with the care your mum is receiving and that you feel well supported through our communication. We know how important it is to have that trust and peace of mind, and it's lovely to hear that this is your experience. Your kind comments about our team and the way your mum is treated with dignity are especially appreciated-we'll be sure to pass this on to the carers and management team, as it will... read more
The specific jobs I've needed doing - help with shower and rubbish have been fulfilled well. People pleasant and punctual.
Business response:
Thank you for your kind feedback-we really appreciate you taking the time to share your experience. We're so pleased to hear that the support you've needed, particularly with personal care, has been carried out well, and that our team have been both pleasant and punctual. Reliability and a friendly approach are so important, so it's lovely to see this recognised. Your positive score about our staff and the dignity shown in your care will mean a great deal to the team. We're also very pleased that you feel the service represe... read more
Bluebird home care helped me after a total knee replacement op. They came. 4 times a day for two weeks and for 4 nights. They were extremely helpful, came on tme, were unrushed and careful. Nothing was too much trouble for them
Business response:
Thank you for sharing your experience with us. We're so pleased we could support you during your recovery and that our care team was there when you needed them most. It's especially reassuring to hear that the visits were timely, unhurried and carried out with care and attention, that's exactly the standard we aim to provide. We're glad our carers were able to make things a little easier for you during this time. Wishing you all the very best in your continued recovery.
It's a pleasant experience looking forward to a carer to come and assist with my morning and evening tasks. Each one is kind and gives me confidence . I'm glad someone gets me my tea and toast and has time for a chat
Business response:
We're especially pleased to know that the little things, like preparing breakfast and having time for a friendly chat, are helping you feel comfortable and supported. Providing care that builds confidence and genuine connection is very important to us. We'll be sure to pass your kind words on to the team.
Delighted with the speed & professionalism in which drop in care has been arranged at short notice for my mother. She is enjoying getting to know the regular carer who is dropping by to make sure that she is ok.
Business response:
Thank you for your kind feedback. We're pleased to hear that the care was arranged quickly and that you've been satisfied with the professionalism of our service. It's wonderful to know your mother is enjoying getting to know her regular carer, and we will continue to ensure she receives consistent and reliable support.
I found Bluebird an excellent service for my 98-year-old mother. Kind, compassionate, and caring staff who treat people with respect and dignity, and who genuinely take the time to understand individual needs. The app gives me clear details of visits and care, which I really value.
Business response:
Dear James, Thank you so much for your kind words. We're delighted to hear that your mother has received compassionate and respectful care from our team. It's wonderful to know that our staff's dedication and our systems support have made a positive difference for you and your family. Your feedback means a lot and inspires us to continue providing the highest standard of care.
Organised company. Carers very caring. Nothing to complain about.
Business response:
Hello Marilyn, Thank you so much for your kind words. We're delighted to hear that you've found our service well organised and that our carers have made such a positive difference. Your feedback means a lot to us, and we'll be sure to share it with the whole team. Thank you.
Caring helpful friendly
Business response:
Thank you so much, Glenda, for your kind words and for taking the time to leave us a review. We're delighted to hear that you find our team caring, helpful and friendly. Providing support with dignity and compassion is at the heart of everything we do, and feedback like yours means a lot to the whole team.
Since using the service everything has gone well and is running efficiently . The daily morning help is great and I have had no problems. The staff have all been kind and friendly and more than helpful.
Business response:
Thank you, Stephen, for taking the time to share your kind feedback. We're so pleased to hear that the service has been running smoothly for you and that our daily support is making a positive difference. It's wonderful to know that you've found our staff friendly, caring, and helpful. Your comments mean a lot to the whole team, and we'll continue doing our very best to support you.
Frequently asked questions about Bluebird Care Reading & Wokingham
How is Bluebird Care Reading & Wokingham rated?
Bluebird Care Reading & Wokingham has a 4.7 star rating with 206 reviews.
When is Bluebird Care Reading & Wokingham open?
Bluebird Care Reading & Wokingham is closed now. It will open on Monday at 8:30 a.m.