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Bluebird Care Reading & Wokingham
- Home Health Care
- Reading
About this business
Location details
Centrum House, 57-59, High St, Twyford, Reading, RG10 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My Bluebird Care carers have been, without exception, kind, caring, efficient and have been wonderful in helping me to "carry on".
Business response:
Thank you so much for your kind words and for taking the time to leave us such a glowing review! We are absolutely delighted to hear that our Bluebird Care team has been able to provide you with the support and care you deserve. Your feedback about the kindness, efficiency, and compassion of our carers truly means the world to us. It's wonderful to know that their dedication has made a positive difference and helped you to "carry on". We are so grateful for your five-star ratings and your trust in us. If there's anything els... read more
We had a review of our circumstances to improve the service. Not everyone knows how to shave.
Business response:
Thank you for sharing your feedback. We're sorry to hear that we didn't meet your expectations initially, especially regarding the shaving service. We've reviewed your preferences to make improvements, and our team is reminded of the importance of understanding each individual's specific needs, we will ensure more shaving practice is given through their induction training and ongoing support. Thank you again for your feedback and for allowing us to make adjustments that improve our service. We are committed to making sure yo... read more
Bluebird Care is an absolutely fabulous organisation. From managers, to office staff, to care providers, they are helpful, cheerful, kind and knowledgeable. I know my mum is in the best hands with Bluebird. The carers kindly take my mum to appointments, clean mum's flat and look after her on fun trips out. Mum loves the carer's company too. I honestly don't know how our family would manage without the help and care we all get from Bluebird.
Business response:
Thank you for your wonderful feedback. We're delighted to hear how much our team has supported your mum and brought joy to her life. Knowing that she enjoys the carers' company and benefits from their help with appointments, household tasks, and outings means the world to us. It's truly a privilege to be part of your family's journey, and we're grateful for your trust in us. If you ever need anything further, please don't hesitate to reach out.
My mum is very happy with the care she receives. She says they are all very nice and make sure that she looks presentable. I'm happy with my mum's care and its very reassuring for me that she is safe and well looked after.
Business response:
Thank you so much for taking the time to share your positive experience with Bluebird Care! We're delighted to hear that your mum is happy with the care she receives and that our team has made a positive impact on her well-being. It's our priority to ensure that our customers are comfortable and well-cared for, and knowing that you feel reassured about your mum's safety and presentation means a lot to us. We'll continue to strive for excellence in providing the best care possible. Thanks again for your kind words!
Very good thank you. Peace of mind having regular help knowing someone will turn up.
Business response:
Thank you very much Joanne for your 5-star rating, it is lovely to hear you all have peace of mind having Bluebird Care coming in to support your loved one. If you have any further feedback please do not hesitate to get in contact with us.
Office staff are very helpful. All carers are friendly and caring.
Business response:
Dear Katherine, thank you so much for your kind words. I'm delighted to hear that your experience with Bluebird Care has been positive and that you find our staff both caring and friendly. If you have any further feedback, please don't hesitate to reach out. Many thanks.
My mum has been very pleased with the help and company she has been getting from Bluebird Care. She doesn't allow them to do much housework but that's fine - me and my sister are glad that she has a daily visit, so we know she has seen another human each day and there is someone to help if we can't visit.
Business response:
Thank you so much for sharing your feedback on Bluebird Care! We're delighted to hear that your mum has been pleased with the help and company she receives from our team. It's wonderful to know that our daily visits provide you and your sister with peace of mind, knowing she has support and companionship each day. If there's anything more we can do to assist, please don't hesitate to let us know. We're here to help in any way we can.
Very experienced and friendly. On time, happy to help.
Business response:
Thank you so much for taking the time to share your experience you have with Bluebird, it is always a pleasure to receive a 5 star rating, as our team work so hard to ensure of customers have quality and compassionate care delivered every day.
My mother has been a customer at Bluebird Care for many years and has a carer routinely each morning for personal care and a domestic call once a week. More recently, her memory, especially short-term, is becoming less and less; she constantly appears anxious and requires her carers to talk to her through her daily personal care. Therefore, it is key for her to have her familiar carers who know her routine and can reassure her and make her feel comfortable. They have patience and understanding, are very kind and will engage ... read more
Business response:
Thank you so much for taking the time to share your thoughts and experiences with Bluebird Care regarding your mother's care. We are truly grateful for your feedback, and we're delighted to hear that your mother has been receiving quality care from our dedicated team of carers. We also appreciate your feedback regarding the need for improved communication, especially when there are changes to the schedule on short notice. Please know that we take your comments seriously, and we are actively working to enhance our communicati... read more
Frequently asked questions about Bluebird Care Reading & Wokingham
How is Bluebird Care Reading & Wokingham rated?
Bluebird Care Reading & Wokingham has a 4.8 star rating with 193 reviews.
When is Bluebird Care Reading & Wokingham open?
Bluebird Care Reading & Wokingham is closed now. It will open tomorrow at 8:30 a.m.