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Bluebird Care Reading & Wokingham
- Home Health Care
- Reading
About this business
Location details
Centrum House, 57-59, High St, Twyford, Reading, RG10 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The experience for my husband and myself has been positive from the start. Care staff and office staff have been very accommodating and friendly and the level of care has been good throughout. No complaints whatsoever.
Business response:
Dear Janet,Thank you so much for taking the time to share your positive experience with Bluebird Care. We are thrilled to hear that both you and your husband have had a positive experience with us from the very beginning. We strive to ensure that our care staff and office team are always accommodating and friendly, it is wonderful to hear your feedback.
My mother of 96 years old speaks highly of her "girls" who visit daily to provide her with an evening meal. She has little eyesight and a failing memory so is unable to leave the house unaided. Her visitors are her "life line" and she has enjoyed getting to know them, chatting more freely as familiarity has grown. They show endless patience and compassion. All in all this has been a positive experience which enriches my mothers daily life and enables her to continue to live in her own place.
Business response:
Thank you for your wonderful review! Your kind words mean a lot to us, we are particularly proud of the kindness of our care team and their personalised approach. I am happy that your Mum is having such a positive experience, we are committed to providing high quality care and support and really appreciate your positive feedback.
Bluebird Care have been wonderful helping my mother at a very difficult time with ill health. The carers have treated her with kindness & dignity. Communication has been excellent. Can highly recommend Bluebird Care. Thankyou.
Business response:
Hello Kathryn, Thank you so much for your kind words! We are so glad to hear that your Mum is happy with the support she is receiving. We appreciate your feedback and look forward to continuing to support you and your Mum.
Bluebird have been very caring and considerate. Our dad has been extremely happy with the thoughtful care he has received. As a family we appreciate the excellent communication and flexibility to scale up and down the package of care.
Business response:
Thank you for your positive feedback. We are pleased that your Dad is extremely happy with the care he is receiving from Bluebird, we are really happy that the flexibility of our care service is benefiting you and your family. If there is anything we can help with in the future please contact us once again thank you for your review. Look forward to supporting your Dad.
The service supplied to date has been quite satisfactory. I feel there is no much to suppliment further at the present time but I am aware that my age, my regular review & I will appreciate you further attention at the time as necessary.
Business response:
Thanks so much Hugh for your kind words and for leaving us a 5-star review! It's great to hear that you're happy with the service so far. We're always here for you, and as your needs change, you can count on us to provide the care and support you need.If there's ever anything we can do, just let us know-we're more than happy to help. Looking forward to continuing to support you!
Have been very satisfied with the care provided by Bluebird Care. We have an excellent live-in carer who has a great rapport with Mum and genuinely cares for her. Our live-in carer is well supported by the Bluebird management team. Thank you for all your hard work!
Business response:
Thank you so much for your lovely review! It's really great to hear that you're happy with the care were providing and that your mum has such a good bond with her live-in carer. That kind of connection makes all the difference, and were so pleased she's well looked after. Our team works hard to support both our carers and the families we care for, so it means a lot to know were making a positive impact. Thanks again for your kind words we really appreciate it!
Lovely, friendly and competent service.
Business response:
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our service to be lovely, friendly, and competent. Providing high-quality care and support with dignity is at the heart of what we do, and your feedback means so much to our team. If there's anything else we can do for you, please don't hesitate to reach out. We truly appreciate your support!
Generally, very happy with the service that is provided although being very new to this, it is difficult at this time, to make any comparative or constructive comments. My wife, who is the person being cared for, has commented that she would be more comfortable if the carer attending was more consistent rather than having four or five different carers during the week however I do accept that as we are a relatively new client of Bluebird Care, that this could take a bit more time to achieve.
Business response:
Thank you for taking the time to share your feedback about our service. We are delighted to hear that you are generally happy with the care we are providing for your wife. We completely understand how important consistency is when it comes to building trust and comfort between your wife and our carers. As a new customer, we appreciate your patience while we work to establish a more consistent team for her care. Our goal is to ensure that your wife feels supported and comfortable and we are actively striving to improve this f... read more
We have been using Bluebird Care for some time. We are very happy with the care given to my mother and the kindness shown to her.
Business response:
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that you're happy with the care and kindness our team provides to your mother. It's our privilege to support her and were delighted to know that our efforts are making a difference. If there's anything further we can do to assist or improve, please don't hesitate to reach out.
Frequently asked questions about Bluebird Care Reading & Wokingham
How is Bluebird Care Reading & Wokingham rated?
Bluebird Care Reading & Wokingham has a 4.8 star rating with 193 reviews.
When is Bluebird Care Reading & Wokingham open?
Bluebird Care Reading & Wokingham is closed now. It will open tomorrow at 8:30 a.m.