This profile has been claimed by the business owner or representative.
Bluebird Care Reading & Wokingham
- Home Health Care
- Reading
About this business
Location details
Centrum House, 57-59, High St, Twyford, Reading, RG10 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Since using Bluebird my wife takes her tablets without much fuss and the 1 1/2 hr session allows me time to do some shopping and have time to myself. Having carers has reduced my workload and I am very pleased to have Bluebird on board. My wife also like the time spent with the carers.
Business response:
Dear Jeff,Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that the support from Bluebird has made a positive difference for both you and your wife. It's lovely to know that she enjoys the time spent with our carers, and that you're able to have some well-deserved time for yourself too.Warm Regards Becky
The 'ladies' performed their duties to the highest level I forget one member of staff, in particular - a man of the highest calibre.
Business response:
Thank you so much for your kind words and thoughtful review. We're delighted to hear that our team provided care to the highest standard. Your recognition means a great deal to them. We'll be sure to pass along your compliments to the entire team. It's truly our privilege to support you, and we're always here if you need anything.Warm regards,
All our carers are respectful, helpful & engaging. Our home runs like clockwork inluding domestic chores that I as my wife's carer find more burdensome. The importance of reliability & consistency is taken seriously & if someone is running late I am informed by telephone. What's outstanding is to get my wife in the showier - watch this space!
Business response:
Thank you for your kind review. We're so pleased to hear our carers are making a real difference and helping things run smoothly at home. Reliability and communication are top priorities for us, and we're glad that shows. We'll keep working with you towards that next goal. Many Thanks
The carers that visit are very kind, helpful and are aware of things I need without me asking. I very much enjoy the visits and look forward to them. Give my daughter peace of mind and the app is very good. Only negative is sometimes the office don't reply to emails/ messages.
Business response:
Dear Patricia, Thank you for your lovely feedback. We're so glad to hear you enjoy the visits and feel supported, it's also great to know the app gives your daughter peace of mind. We're sorry to hear about the communication issues from the office and will look into this to ensure we improve. Your feedback is truly appreciated. Kind Regards
We have used Blue Bird care for the last 9 months. The care my husband has received has been very good. The carers always chat to him and take great care when helping him in and out of bed and showering each day. The carers themselves are clean and tidy and never rush, they always have time for any questions we may have.
Business response:
Dear Wendy, Thank you for your kind words and for trusting us with your husband's care over the past 9 months. We're so pleased to hear our carers are providing thoughtful, unhurried support and helping him feel comfortable and respected each day. Thank you for being part of the Bluebird Care family.Kind Regards
Overall all carers have been very helpful making the client's life so easy and helping with tasks she couldn't normally do. They keep us updated regularly very accomdating and supportive. Helping in anyway needed but appropriate very happy with everything.
Business response:
Thank you so much for your kind words and positive feedback! We're thrilled to hear that our carers have been able to make a significant difference in your Grandmother's life by providing the necessary support and assistance. Keeping families updated is a top priorities for us, and it's wonderful to know that you are satisfied with our approach. If there's anything more we can do to support you or your family please do not hesitate to ask.
The experience for my husband and myself has been positive from the start. Care staff and office staff have been very accommodating and friendly and the level of care has been good throughout. No complaints whatsoever.
Business response:
Dear Janet,Thank you so much for taking the time to share your positive experience with Bluebird Care. We are thrilled to hear that both you and your husband have had a positive experience with us from the very beginning. We strive to ensure that our care staff and office team are always accommodating and friendly, it is wonderful to hear your feedback.
My mother of 96 years old speaks highly of her "girls" who visit daily to provide her with an evening meal. She has little eyesight and a failing memory so is unable to leave the house unaided. Her visitors are her "life line" and she has enjoyed getting to know them, chatting more freely as familiarity has grown. They show endless patience and compassion. All in all this has been a positive experience which enriches my mothers daily life and enables her to continue to live in her own place.
Business response:
Thank you for your wonderful review! Your kind words mean a lot to us, we are particularly proud of the kindness of our care team and their personalised approach. I am happy that your Mum is having such a positive experience, we are committed to providing high quality care and support and really appreciate your positive feedback.
Bluebird Care have been wonderful helping my mother at a very difficult time with ill health. The carers have treated her with kindness & dignity. Communication has been excellent. Can highly recommend Bluebird Care. Thankyou.
Business response:
Hello Kathryn, Thank you so much for your kind words! We are so glad to hear that your Mum is happy with the support she is receiving. We appreciate your feedback and look forward to continuing to support you and your Mum.
Frequently asked questions about Bluebird Care Reading & Wokingham
How is Bluebird Care Reading & Wokingham rated?
Bluebird Care Reading & Wokingham has a 4.7 star rating with 206 reviews.
When is Bluebird Care Reading & Wokingham open?
Bluebird Care Reading & Wokingham is closed now. It will open on Monday at 8:30 a.m.