This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I have been going this dealer service department for 8-9 years. They always provide awesome service and patiently explain all my questions. I highly recommend Vince Adams in service department. He always goes above and beyond on service. He has been great and always honest feedback on my car. The team and dealer environment makes me feel always welcome and feel special customer. My next car will be BMW again since I already know what to expect from them after purchase service.
Business response:
Hrin, Thank you so much for your review and for your continued patronage to our service department and dealership. We are very happy to see that Vince is able to give you such great service above and beyond expectation. We look forward to assisting you with all of your future needs. Shane O'Hanrahan General Manager
I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that... read more
Business response:
Brent, I want to take a moment and thank you for acknowledging Tony Disalvo and the whole team here at Chapman BMW Chandler. We take a lot of pride in providing a memorable and great customer experience and it really means a lot to us when things go right and a customer like yourself takes the time to note that. Thanks for being a customer and trusting us with your BMW! Garrett Odell Service Manager
Jacob, handled my repair in a very professional manner. Even if I didn't own a BMW I would want to take my car to this service department. Can't say enough about them in the 25 word limit.
Business response:
Douglas - Thanks for the kind words and we are extremely grateful for loyal customers like yourself. Thank you again for your business and trust in us and Jacob. Garrett Odell Service Manager
Kris is a great service consultant... I got what I ask for in a timely manner and the use of good loaner vehicles is a definite must..
Business response:
Realguy - We are glad to read that our service department and Kris Mason made a positive impression on you. Thank you for trusting us with your service needs. Garrett Odell Service Manager
It's always a pleasure taking my X5 and my husband's 335d into Chapman BMW Chandler because our service representative, Andy Rummell, is ALWAYS awesome! He has a great professional approach with follow-up, thoroughness, and friendliness! Always accommodating and easy to work with. Thank you Andy!
Business response:
#LoveMyX5 - We love the screen name! Andy is a car enthusiast himself and seems to consistently make great connections with our customers. Thanks for taking time to acknowledge him and the dealership. Garrett Odell Service Manager
ask for Jacob Malburg best service advisor ... trustworthy ... make a promise you give hope keep a promise you give trust this dealership is one of the very best.... good stuff..
Business response:
Arizona1 - Wow! One of the best reviews I have had the pleasure to respond to. Thank you for your thoughts and we sincerely want to thank you for the trust you place in us and your vehicle. Garrett Odell Service Manager
Jeff and Bob give excellent costumer service. They answered all my questions and keeped me informed during the all process of buying my new X5 . I will recommend this Chapman BMW to all my friends and people I know !
Business response:
Kem, Thank you very much for your purchase and review. We are very happy to hear that you had such great service working with Jeff and Bob. We hope you love your new X5 and please do not hesitate to reach out with any other needs. Shane O'Hanrahan General Manager
This is my third time visiting Bmw and Jeremy gave me great service . He goes above and beyond for the customer. He's knows his job very well, and get you in and out quickly..
Business response:
Thank you for your review and continued business. We are very happy to read that Jeremy gave you a good experience. We look forward to assisting you in the future. Shane M. O’Hanrahan General Manager
My complements to Vince in the service department who has always been on top of his game in dealing with me. The last time was a burned out running lamp and I was in and out in an hour.
Business response:
Jim, Thank you very much for your positive review. We are glad that Vince was able to give you another good experience and rest assured we will be here for you next time you need service. Shane M. O’Hanrahan General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.