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BMW

4.5

About this business

Location details

7455 W Orchid Lane, Chandler, AZ, 85226, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,218 reviews
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Linda 
8 years ago

Tony DiSalvo is a true asset to Chapman BMW! He makes every service appointment easy. Customer service when dealing with Tony is the BEST!!!! Thank you Tony. 

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Infinity and beyond 
8 years ago

Thank you Mark Delaney and Chapman BMW.I have never had more fun buying a car,your team gave us a killer deal on a beautiful BMW.I couldn't be happier.Husband and I will be shopping with you in future.Thank you! 

Business response:

Thank you, Infinity and Beyond, for your review and for choosing Chapman BMW. We are so pleased that you had a fun and effortless car buying experience with Marc Delaney. We look forward to helping you with your future car buying needs. Shane M. O’Hanrahan, General Manager 

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Happy girl 
8 years ago

I have been coming to Chapman for years and cannot say enough about Kris Mason, he truly exemplifies the meaning of above and beyond in customer service and knowledge! 

Business response:

Happy girl - Love the screen name! Love the energy! Thanks for the positive thoughts and post on behalf of Kris and the team at Chapman BMW Chandler. We truly appreciate you sharing your thoughts with us. Garrett Odell, Service Manager 

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GARY COOPER 
8 years ago

HAVE ALWAYS DRIVEN GM CARS TILL THIS BMW. THE SERVICE THAT I RECEIVE FROM THIS DEALERSHIP AND MY GUY, ANDY RUMMELL, WILL KEEP ME WITH BMW AND ESPECIALLY THIS DEALERSHIP;. NO HASSELLS, JUST FRIENDLY COMPETENT SERVICE. 

Business response:

Gary - Thanks for trusting us with your service and welcome to the BMW family. We think you made a great choice on not only what car to buy, but where to service it, and who with! -Garrett Odell, Service Manager 

Gregg Vanderbur's profile image
Gregg Vanderbur 
8 years ago

Every time I have had to visit over the last 6 years. My advisor Andy Rummell goes over all concerning issues I have, calls with finds and updates. Loaner car always available if needed. Last visit he said he needed my car over the weekend. Called me late Friday afternoon said work was completed. He has always gone above and beyond. 

Business response:

Gregg - We appreciate you taking the time to note Andy's efforts and our dealership's service department. We will keep up the good work and hope to see you soon. Garrett Odell, Service Manager 

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drd 
8 years ago

I have been coming to Chapman BMW Chandler for over seven years now. David Pence has been assisting me for almost that long. He is always very personable and explains quite well the mechanics behind the problem. The service is always very efficient. David is helpful by working around my schedule and always making sure I have a loaner. I love when I return after the service is complete and my car is sitting there nice and shiny and clean. I can always expect excellent service. Thank you for taking such good care of my X-6. 

Business response:

DRD - Congratulations on the X6 and thanks for taking the time to compliment Dave and the service we offer here at Chapman BMW Chandler. We appreciate the post and look forward to seeing you in the future. -Garrett Odell, Service Manager 

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Hehateme77 
8 years ago

My advisor Jacob was very professional, educated and helpful with all of my needs. Made sure all of my concerns and needs were met. Very satisfied with his services 

Business response:

Hehateme77, Thanks for taking the time to acknowledge Jacob. He is a talented part of our service team and we are glad to see that he provided you with excellent customer service! Garrett Odell, Service Manager 

zerogeek64's profile image
zerogeek64 
8 years ago

Mark Ostaszewski always has a loaner car waiting and gets me back in my car fast. He goes out of his way to keep me updated and even helped find a rebate for my service! 

Business response:

Zerogeek, We take a lot of pride in offering a premium experience to our customers and are glad to see that you are finding our service department in a positive light. Looking forward to seeing you in the future! Garrett, Service Manager 

luvmyqx3's profile image
luvmyqx3 
8 years ago

I researched the possibilities of upgrading to a luxury car, which included Audie, and Cadillac etc. So I had been shopping for several weeks when I stopped by Chapman BMW. I was greeted immediately. The salesperson I worked with allowed me to shop at my pace. Always allowing me to ask questions without aggressive salesmanship. Chris Moore actually worked with me to determine my car needs, wants, and the extra special benefits that come with the purchase of a luxury car. From there the rest of the Chapman Team was warm and w... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,218 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:00 a.m.