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BMW

4.5

About this business

Location details

7455 W Orchid Lane, Chandler, AZ, 85226, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,218 reviews
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Bill Schueler's profile image
Bill Schueler 
15 years ago

Great experience,Salesperson actually went out and located the exact car i was looking for and got it to the dealer a week faster than expected. The BMW incentives were very helpfull, The Dealer was able to give me what I thought was a fair number on my trade in. 

mikemary's profile image
mikemary 
15 years ago

Bruce, the salesperson, was professional and knowledgeable. Very informative, easy to work with, not pushy. Didn't have to dicker back and forth with prices. The signing of the papers and explanation of the loan details was extremely quick and efficient. One of the best experiences ever of buying a vehicle. 

azqt2u's profile image
azqt2u 
15 years ago

My experience with Nick, as well as the other Chapman employees, was positive and friendly from start to finish. Starting from the first initial phone call, my sales person Nick went above and beyond to make this sale happen for me. I have to say that his professionalism and fabulous personality helped make my car buying experience smooth, quick and wonderful. My sister and brother in law, with Nick leading the way, were also very impressed with their entire Chapman experience. There is no doubt that my experience has made m... read more

another_bryan's profile image
another_bryan 
15 years ago

Great experience, very low pressure; extremely well informed folks. Car selection was pretty good, and the pricing for the model I wanted was below comparable dealers in other parts of town. The service was top notch, but I think that is a "bmw thing". 

qnbrat's profile image
qnbrat 
15 years ago

Originally I came in and test drove a used 3series. I enjoyed the knowledge, and friendliness of Marvin. I knew at that point I wanted to buy from Chapman in Chandler. I thought about the financing over the next few days, and decided to apply online. I received my approval, and was contacted via telephone and email by Ryan. I let Ryan know this, and he informed me that Marvin would still be a part of my buying experience. I was comforted by the fact that the employees seem to work as a unit, not the "Every man for himself" t... read more

danmor29's profile image
danmor29 
15 years ago

Sales people spent a great deal of time explaining the vehicle, financing plans, and other aspects. This was a custom ordered car, so options had to be carefully selected. Overall excellent sales experience. Car was spotless when delivered and in perfect working order. 

Don St. Pierre's profile image
Don St. Pierre 
15 years ago

Jeff made the process of replacing my 2006 BMW 325 with the new 2011 BMW 128 so easy and painless. I did not feel I was being "sold" so much as the feeling of a true professional helping me to get what I wanted. Buying a car can be a very uncomfortable experience, your sales and finance departments made it a very comfortable experience! Thank you! 

tsiragusa's profile image
tsiragusa 
15 years ago

Great experience! We worked out all the numbers in advance, placed the order per my exact specifications, and was contacted promptly when it shipped and reach the US. Rich was very helpful in going through the features of the car, and getting my cell phone and music set up. 

junkmail.clever7981's profile image
junkmail.clever7981 
15 years ago

Best car buying experience ever. Bruce Kotlicky was knowledgeable, professional, and encouraged me to look at other dealerships until I was sure I knew what car I wished to own. There was no hard sell. All Bruce's claims and facts were checked independently and he was honest to a fault. He spent time ensuring that I knew how to operate the vehicle and all its buttons and knobs. He was insistent that I have every last item I might need or want before leaving - new mats, extra key, books, manuals, and so on. A quick word with ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,218 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.