This profile has been claimed by the business owner or representative.
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I have either leased or purchased our vehicles here at Prestige BMW over several years. As returning customers, we have been pleased with the quality of the product and service. The most recent purchase (today) was most remarkable. Salesperson Lori Asserson was recommended to me by a friend, and I must say, she was the most professional, knowledgeable, proactive, no nonsense person I have ever dealt with. She was extremely helpful and personable. Her rapport with management and the other support personnel was ver... read more
Business response:
Dear Mr. Gregory, Thank you so much for continued business and your glowing review of our dealership. We take great pride in our team, and client advisors like Lori Asserson, and we strive to ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your BMW needs for many years to come. Best regards, The Prestige BMW Team
What a great experience!! I have owned 5 previous BMW's in the past but I was really not sure of what model I wanted, Frank Beltre took his time and really listened to me and my needs.He really was amazing in finding the right vehicle and he worked hard with Mr. Morganstien to make sure that the financing and all my needs were met. This is truly a group of gentlemen that I will recommend.
Frank was very friendly and helpful. My father and I were reluctant to come in at first but Frank came out to see us so we decided to check out the cars. The process doing the paperwork was very quick. Shawn helped me find a bank that would actually finance my car, which was difficult because credit isn't good. The whole process was quick and efficient and I am very pleased.
Freddy Benitez provided me with the prefect service from the my 1st visit to Prestige BMW, during production of my X3 with updates, and with introduction of my brand new car when I came to pick it up. I would highly recommend Prestige BMW if my friends will look for a BMW.Looking forward to get the same high quality service from your service center in a future. Great service and people!
Business response:
Thank you so much for your review and kind words about our dealership, and our Client Advisor, Freddy Benitez. At Prestige BMW we take great pride in our team and we strive to ensure that we always deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your BMW needs for many years to come. Enjoy your X3! Best regards, Prestige BMW
I was present when Mark assisted my daughter with her purchase of a new BMW last fall. I knew when I was ready for my next vehicle, I would contact Mark. Not only a good deal on two 2011 BMW's, but Mark went above and beyond any to make sure we were happy with our decision. Everyone at this dealership treated us well, were efficient and knowledgeable. A pleasant experience from start to finish.
Lori's great. She's always gone the extra mile for us and the people we've recommended to her. Our friends have spoken very highly of her and been quite satisfied. We just picked up our new 328i convertible and couldn't be happier. We live quite close to another BMW dealership but wouldn't dream of buying it elsewhere.
This was my first purchase with BMW and the service and experience couldn’t have been any better. Lori and Mike were such a pleasure to work with and made this process very memorable and simple. Lori has been exceptionally helpful in all areas and still has been in contact as I have come across a few questions here and there on how the car functions. I have already forwarded Mike and Lori's contact information to a few friends of mine as they are looking to purchase a BMW.
We leased a BMW X5 from this dealership three years ago and were exceptionally disappointed with the service so much that we swore that we would never come back. Never say never. We came back and were BLOWN AWAY at the transformation at Prestige BMW. The sales and management team has changed and the experience is now outstanding which is what we expect from BMW. Rich Marcus was not only friendly and helpful but also gave us a great deal on a new Series 7. We couldn't be happier.
Business response:
Dear Brian, We are very happy to hear that you were “BLOWN AWAY” by your most recent experience at Prestige BMW. We appreciate you giving us a second chance and allowing us to provide you with a true world-class experience. We are not only proud of the caliber of the BMW vehicles we sell, but the caliber of our professional sales and service staff as well. We appreciate your business and look forward to meeting your BMW needs for many years to come. Do not hesitate to let us know if there is anything additional we can do for... read more
My experience at Prestige BMW with Joseph Atshan was perfect. I highly recommend meeting and having him as your dealer. Joseph was extremely friendly, helpful and polite when inquiring about our new car search. He was very timely with his work, and kept me updated as to what was going on throughout the process of purchasing and waiting for the delivery of my BMW. He showed no trouble explaining the different features of the car, and working out the best possible price for me, as opposed to just making a profit. I felt more c... read more
BMW has a 4.7 star rating with 5,083 reviews.
BMW is closed now. It will open at 9:00 a.m.