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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

501 Auto Mall Dr, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.61,910 reviews
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Kdub106's profile image
10 years ago

My sales rep Justin was able to answer all my questions and guided me to the right vechicle per my many demands of "must haves" all while keeping me in the price range I requested. Nice job Justin!!! Thank you... I love my new car! 

bob 4's profile image
10 years ago

I waited three months before writing this review to be sure that the outstanding sales care, professionalism and followup service of Alex Upshur was not just a flash in the pan. I initially met Alex by chance looking through the Ann Arbor BMW car lot for a high quality, good value car to replace my wife's 12 year old Volvo. As luck would have it, Alex came out to help. He was unassumingly present, knowledgeable and kind. There was not a moment of 'car salesman' in the experience. He was patient with questions and reassuring ... read more

MarquezFields's profile image
MarquezFields 
10 years ago

I just bought a 750 LI , the service was exceptional ! Eric is the best service rep I've ever encountered. His customer service skills are outstanding! Thanks so much for an excellent experience! You and the dealership are highly recommended. :) 

jennifer.b.mcgrath.3's profile image
jennifer.b.mcgrath.3 
10 years ago

I recently purchased a 2009 BMW 528xi from BMW of Ann Arbor and from start to finish the process was easy and enjoyable. Everyone from Pamela from e-sales to Eric and Chad in sales delivered a low-pressure, friendly experience. They were honest and helpful every step of the way. It is definitely my new favorite dealership! 

pburakoff's profile image
pburakoff 
10 years ago

I have twice been to BMW of Ann Arbor recently while researching what car I'd like to buy to replace my Porsche Boxster. On both occasions I was served by Eric Griffith. Based on my first experience with Eric, I returned to this dealership primarily to work with him. I found Eric to be friendly, helpful, and very knowledgeable about BMWs in general as well as the many options specific to a particular model. Eric understands performance-oriented enthusiasts and why they gravitate to BMWs. I am continuing to refine what car I ... read more

Kzoo111's profile image
10 years ago

Eric Griffith was very knowledgable about the BMW 335i, was honest and great to work with. I had several technical questions about suspension and steering which he was able to answer. I highly recommend him. 

Andre Pidun's profile image
Andre Pidun 
11 years ago

I don't live in Ann Arbor, so I did the transaction for the car I wanted to purchase via email and phone with Justin Fagan. I have purchased BMWs from various dealerships in the region before and was always quite happy with sales and service. Justin worked with me on closing the deal and was knowledgeable, courteous and responsive. Other dealerships I was working with at the same time were not quite as cooperative as BMW of Ann Arbor. Excellent! Brendan Byrne - the business manager - was also a pleasure to work with when we ... read more

aaronekblad's profile image
aaronekblad 
11 years ago

I felt right at home walking into BMW of Ann Arbor. I was greeted like I've been a loyal customer for years. My wife and I were introduced to Mr. Alexander Upshur, my new confidant in car purchasing. He sat us down to discuss my interests in BMW and made us feel very at home. I had previously built the car online to my design and when he ordered it, it was exactly the way I wanted it, no pressure to add extra features. I received my car a few weeks later from Germany, where it was built, and I'm still blown away by the 435i ... read more

NancyTheisen's profile image
NancyTheisen 
11 years ago

I've participated in the purchase of many cars over the years, but my recent buying adventure was the first I've done solo. On my first visit to BMW, after a long and frustrating search for a car to meet my specifications, I was fortunate to meet Alex Upshur. Through a number of visits, he was endlessly patient--listening to me, answering my questions, giving me all the time I needed to think about things and finally building the car that met my needs and wants. At delivery he spent a great deal more time setting up the sate... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,910 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:30 a.m.