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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great customer service. Excellent management team. Fast and easy negotiation and transaction process. I would definitely do it and again and recommend to a friend!
Business response:
Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Pranav Gill, General Manager
I dealt with John DiBitetto in sales as well as Mark Bertoli and Edwin Cifuentes in Finance every one was very professional and a pleasure to work with. I would recommend this dealership to a friend. I did purchase a 2013 328 Xi Coupe from John and i am very happy with the experience and the car. Thanks John! Joe G.
Business response:
Thank you, Joe, for taking the time to share your experience with John, Mark and Edwin. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Sudbury, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager
I got myself a pre owned G25x from this dealership, I can not complain. Had a gentleman Named Wilson Dowridge taking care of all my needs, he made sure I was happy with my purchase and that I got it ASAP, he stayed up late just to drive me to my Toyota dealership in Framingham where I had to drop off a lease car late in the night. To be honesty I haven't been treated this special at any dealership. Though I had a small complication, Roman the sales manager took care of it as soon as I brought it to his attention. You are my ... read more
Business response:
Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with us was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Roman, Mark and Curtis did just that. We appreciate your business and look forward to seeing you again. Best, Pranav Gill, General Manager
Another car at herb chambers with MICHELLE HSIE my amazing sales advisor. Still a 5 star experience! Bought my parents a 320i and traded in their Acura RDX! Worked with Mike and Brad the managers! Could not have asked for a better dealership! Got me above trade value and made the process so easy! Will never buy from anywhere else/brand at All ASKED FOR THESE PEOPLE!
Business response:
Thank you, Leo! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Mark, Brad and Michelle were able to provide you with such a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Pranav Gill, General Manager
I would recommend Wilson my sales rep. to anyone. hes is a great guy and really cares for the customer and always kept me up to date. I would buy a car from him again and again. He also has great knowledge of all the features and models which was a great help!
Business response:
I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and Wilson, Jason and Billy are truly a testament to that. I will be sure to share your kind words with them. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Pranav Gill, General Manager
Why BMW? Cuz I love cars, good cars indeed. As a master student who worked for a year and had "limited cash", Herb Chambers BMW of Sudbury did a fantastic job by finding the right vehicle for me. HC BMW is definitely not one of these dealers who look down on you because you couldn't purchase a 70k new vehicle. Since I am also an international student from Canada, the process (paper work) of owning a car in the state of MA was definitely a disaster. However, glad I met Wilson Dowridge. Mr. Dowridge was an very patient and har... read more
Business response:
Thank you, Johnny! We really appreciate you taking the time to leave feedback for our dealership. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Pranav Gill, General Manager
I recently purchased a 2016 BMW 4 series convertible and the experience was outstanding. Marjorie Nicholas was an absolute pleasure to deal with. She walked me thru the various options of the vehicle and compared them to other BMW models. She also took the time to lay out various financing and leasing options. I highly recommend the dealership and especially Marjorie !
Business response:
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Marjorie. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Pranav Gill, General Manager
I recently purchased a 2016 BMW 535i XDrive from Marjorie Nicolas at BMW of Sudbury. She was a pleasure to work with. I came in last April, ready to test-drive the 2015 335iX and the 535iX, after narrowing my candidates down to Audi and BMW. I had already driven three Audi models. My request for test drives was quickly accommodated, and I drove both BMW models mentioned above, accompanied by Marjorie. Those drives were relatively brief, and were on roads near the dealership only partially familiar to me. However, that was su... read more
Business response:
Thank you, Dennis, so much for sharing your wonderful experience with Marjorie, Tony, Mark and Jason. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Pranav Gill, General Manager
I bought my first BMW in 2011 and fell in love with the brand. This Summer I made the decision to upgrade since my 3-series was out of warrantee. I began shopping a few locations and looking at other options from Maserati and Mercedes-Benz. I was very interested in the new CLA-45 AMGs that Mercedes had to offer this year and spoke to a sales consultant in Natick. The amount of disrespect I was shown by the client advisor at that location was appalling. The experience was so poor at that location that it completely turned me ... read more
Business response:
Thank you, Chris, for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and Jason and Billy are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.