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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
"Service was so overpriced!Just out of warranty 8 months..." Service was so overpriced!Just out of warranty 8 months and the problem was happening even under warranty and never properly fixed! Would not recommend
"BEYOND terrible experience on my service!" Terrible experience on my service. Had appointment fro a two hour service with a rental so went with my in laws, my one year old baby and wife. Get there and realize i don't have license with me so I asked my father in law to present his to get the loaner and the service guy says ok. after they call me and a Girl on her 20's I would say was at the desk for the loaner car and says I can't do it because it has to be the person on the insurance of the original car. They offer a shuttl... read more
"BEYOND terrible experience on my service!" Terrible experience on my service. Had an appointment for a two hour service with a loaner car so I went with my in laws, my one year old baby and wife. I got there and realized i don't have a license with me so I asked my father in law to present his to get the loaner and the service guy says ok. after they call me and a Girl which I can’t remember the name was at the desk for the loaner car and says I can't get the loaner because it has to be the person on the insurance of the or... read more
"Racism " Girls at service desk talked so bad about us and whispered bad things about me and my wife the entire time we was there I will never come there again.
"Don't Waste Your time !!" I purchased a car from this dealership when they were under the JMK name. Boy has the experience changed. I spoke to Nick, on a very specific request, he was supposed to email me info, and after a few hours, I had to call back asking for a manager in order to get a response. I gave the benefit of the doubt, until I sent an email without any response. The tri-state area is an open field of BMW dealerships, please do not waste my time. I was also told I can lease a 2018 model, when indeed you cannot.... read more
"LOW BALLING, BAIT AND SWITCH" Please AVOID this BMW dealer at all cost. LOW BALLING, BAIT AND SWITCH. Me and my family just went there to buy a new 2019 BMW X3. We already AGREE on OTD price through email. However, when we are in there, the dealer Bryant Bustemente show us a 300 mileage x3 car and said it's a new car. We ask if there's a new one with lower mileage and then he shows us a new one with the same exact features. After that, we are good to buy but then he increase the price, different from email price, and said i... read more
"Salesperson Couldn’t Care Less" Three years ago we leased a car from Springfield BMW. It was our 4th BMW lease but the first from Springfield. Several months before the end of the current lease we started receiving letters in the mail about getting a new lease. We contacted the salesperson who leased us the last car but he never returned our call after we left a message. We left a second message but again no call back. We finally sent an email several days later but unfortunately still no response. I guess he made enough mo... read more
" The worst experience in my life!! " My husband and I were in the market for my first luxury car. We decided to go to our local BMW in Springfield, NJ. After we spend a hold day with the salesperson. The finance guy Ty made us feel very unhappy and that our money was not good enough. Horrible service!! A coworker highly recommended Mr. Ernesto Motta from BMW of Tenafly. Mr. Motta was amazing he worked with us. He was very professional and friendly he made us feel comfortable by asking the right questions and listening to wh... read more
" Extremely Unprofessional and Terrible Experience" I came into lease a new BMW and met with Charle,s he continually left the office to help other customers while I was here. Then he tried to sale me an old car that I didnt want. He made up his own down payment and monthly price without asking me what I wanted . Then when I called him for update he was rude, dismissive and yelled at me on the phone . Needless to say I decided against getting another BMW. Tried to report Charles to management when I went to turn in my old car... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.