This profile has been claimed by the business owner or representative.
6131 Stewart Ave, Cincinnati, OH, 45227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would recommend The BMW Store to all my friends and family. The customer service was wonderful with Chris Lykins when purchasing my car. He keep me informed on everything went out of his way in answering all my questions about the car. He always follows up when I call and e- Mail ASAP. In service I have to say my experience with Tim Gabbard has been great also when I had my 5 series. I feel like a teenager again driving my new 2 series
I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exciting. From the first moment of contact and throughout all transactions, we felt confident and secure of the service and quality we were receiving. Chris expertly attuned to our family's individual wishes and needs. All of my communications were responded to immediately. Chris's follow-up occurred on our terms exactly as we requested; thus, pressure-to-buy was not experienced, wh... read more
I dreaded having to buy a new car because I've always disliked the car buying process. But Chris and The BMW Store managed to make the whole experience easy and even fun. The customer service is outstanding and I never felt like I was being pressured. Chris is extremely knowledgeable and personable. I asked a lot of questions and he spent ALOT of time making sure I understood all the car's functions. I would recommend Chris and The BMW Store to anyone considering purchasing a BMW.
DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW
Excellent service. I was torn between my car and a car at another dealership, and BMW's attention to detail and wonderful customer service made my decision easy.
I purchased a beautiful, used BMW X5 from this dealership. The sales guy, Brandon Mitchell , was terrific! Knowledgeable, no pressure sales, and extremely polite and courteous. I got a great deal on the car and can't say enough great things about Brandon and about this dealership. I highly recommend them both!
EXCELLENT EXPERIENCE !! OUR SON LOVES HIS NEW MINI AND WE COULDN'T BE HAPPIER WITH THE CAR. SARAH WAS VERY HELPFUL AND KNOWLEDGABLE ABOUT THE MINI AND IT'S FEATURES.
The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently with me to make sure we were on the same page with all specifications for the custom order. He reached out several times during the sales and delivery process to update me on the status of the vehicle. In addition he accepted all my calls regarding inquiries on options and was effective at explaining their additional value. Ultimately, I had ordered a highly customized vehicle and it... read more
Cannot say enough positive things about Dean - did what he said he'd do in a timely manner. I feel satisfied with the transaction and I love my car.
BMW has a 4.7 star rating with 2,493 reviews.
BMW is closed now. It will open at 8:00 a.m.