BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

11330 Tamiami Trl N, Naples, FL, 34110, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.83,842 reviews
Select a rating
aecummins68's profile image
aecummins68 
13 years ago

Gary was very professional and managed our purchase experience with great acuity. He was non-pressure, very knowledgeable of products offered. He followed up with us to exact our satisfaction of our purchase. Spent as much time as necessary to ensure our comfort with the vehicle's technology advances. 

Business response:

Thank you for your business and your kind words regarding your experience with Gary. Best Regards, Flavio Galasso General Manager 

Donnanaples's profile image
Donnanaples 
13 years ago

My husband and I have been coming to Germain BMW for the past 3 years. Their service is outstanding and their sales department is the best we've ever experienced. They make us feel very special from the minute we walk in the door until the moment we leave. We always have an incredible experience each time we come...for service and sales they go above and beyond to accommodate all our needs...the entire staff from the sales dept to the service dept all work together to make sure that you are taken care of in the best way poss... read more

Business response:

From all of us here at Germain BMW we greatly appreciate your business and your gracious review of our dealership. It is our pleasure to service such wonderful clients. If there is anything we can do for you, please do not hesitate to contact us. Best Regards, Flavio Galasso General Manager 

pescatore's profile image
pescatore 
13 years ago

Gary Shirgley made this the the best new car purchase experience I have ever had. He was very professional at all times and exhibited a through knowledge of the product. He made us feel like we were his only customer and gave us his undivided attention.Gary projects the impression/image of what buying a luxury car should be like 

Business response:

Thank you for your kind review and business. We work hard to provide each and every customer with a quality experience. Best Regards, Flavio Galasso General Manager 

PBFortMyers's profile image
PBFortMyers 
13 years ago

I traveled all the way from Fort Myers to see Chris Tuttle and Jim McGinn at Germain BMW in Naples. I've worked with Chris at the BMW of Fort Myers when I bought my last BMW (he has since relocated to the Naples BMW Center) and read rave reviews about Jim on this and other websites. I came in late and Chris greeted me since all the sales people were busy closing sales. After poking around their beautiful dealership for a few moments, Jim came out and we hit it off immediately. The man know his stuff. He is an avid BMW fan an... read more

Business response:

I just wanted to clarify ratings: Overall Experience: I put 4 stars since we couldn't finalize the deal Price: I pt 4 stars because I do believe their offer was pretty good! I just couldn't afford it (barely)! 

edgiovine's profile image
edgiovine 
13 years ago

Larry Brewer was very responsive to my questions, explained everything, and worked with me to get a good deal. I had been bringing my former BMW to Germain for service and knew that I wanted to buy my next new BMW from them. 

Business response:

We thank you for your continued business and your review. Best Regards, Flavio Galasso General Manager 

Hunt WoodsManor Design's profile image
Hunt WoodsManor Design 
13 years ago

We had a very pleasant experience. This is the second car this year that my family has purchased from your dealership. Thank you again, Diana Blum Lapins 

Business response:

Congratulations on your 2nd BMW, we appreciate your continued business. Best Regards, Flavio Galasso General Manager 

chancey graziano's profile image
chancey graziano 
13 years ago

I bought a certified preowned BMW from Peter. He did a great job,friendly and accomadating. He provided me all the information on the car including a car fax that i needed to make a decision. Lived up to all his committments! Peter did a great job!! I liked dealing with him! On the other hand i sold you my Jag.When i came to pick up my check no one could find it. Then the receptionist went and checked on it and told me it had been mailed to me. As of this date i have not received my check. I did not involve Peter in this tra... read more

Business response:

Thank you for your kind review and business. Best Regards, Flavio Galasso General Manager 

garycan's profile image
garycan 
13 years ago

We found Jim McGinn to be an enormously helpful client advisor. Jim went out of his way to discuss options with us, locate the ideal vehicle, keep us informed about its progress to the dealer, and provide a lengthy and detailed introduction to its technology package when we took delivery. Moreover, Jim is a delightful man. We recommend him with enthusiasm. We were also impressed with the other helpful and pleasant people whom we met at Germain BMW - a very fine staff. 

Business response:

Thank you for your business and your review. We hope you are enjoying your new ride. Best Regards, Flavio Galasso General Manager 

Marionnc's profile image
Marionnc 
13 years ago

I think Steve was very honest, accommodating, and professional. Due to our specific situation buying on line and sight unseen , I'm pleased with the vehicle. I'm pleased with Steve and his help. The experience was less than memorable dealing with info coming from within as paperwork and mail communications began. I understand holidays and bad timing but internal obstacles and discrepancies pissed me off. Thank you Steve for your help and assistance in a professional manner. Buddy 

Business response:

Thank you for your review and your business. We apologize for any unfortunate happenings during your transaction. We are pleased Steve was able to assist you. Best Regards, Flavio Galasso General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,842 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.