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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Recently had a great experience having my car serviced at..." Recently had a great experience having my car serviced at Germain BMW. Charles Griffith is very attentive and took care of everything very quickly. highly recommend!
Business response:
Your business and kind recommendation mean so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager
"Great experience at Germaine BMWCory Hespeler was my..." Great experience at Germaine BMW Cory Hespeler was my Service Advisor and was excellent! Great work, pleasant,friendly place No painful waiting Highly recommend this dealership
Business response:
We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"I must say that Rhoel Grey continues to be the best..." I must say that Rhoel Grey continues to be the best service rep one could ask for. Especially with my latest breakdown. I was stranded by the roadside for the second time in less than a year, towed in each time. Rhoel was on the case and got my 530i fixed and back on the road. I know he's busy but he got me in! That said, I'm starting to be concerned with the long term quality of this Germain product. I've only been stuck on the road once before and that was with a Che... read more
Business response:
Thank you so much for sharing your experience with Rhoel and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Best Regards, Flavio Galasso General Manager
"Rhoel Gray was my Service Advisor for my 2019 BMWX3. I..." Rhoel Gray was my Service Advisor for my 2019 BMWX3. I had several questions regarding my service and and a particular function of the car. He explained everything thoroughly and answered all of my questions. He was very courteous. When my car was completed he called and explained all of my service requests in great detail after they were completed. He provided excellent customer service. service was provided in a safe and timely manner.
Business response:
We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Rhoel helped to make your experience such a positive one. We know he enjoyed assisting you and looks forward to working with you again. Best Regards, Flavio Galasso General Manager
"A Painless, kind and Courteous experience as always...." A Painless, kind and Courteous experience as always. Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city dealerships!
Business response:
Thank you for taking the time to leave us this 5-star review and for providing positive feedback. When we receive such positive feedback, we rest knowing that we have done our jobs well. Best Regards, Flavio Galasso General Manager
"Chuck is always great to work with. He goes out of his..." Chuck is always great to work with. He goes out of his way to make sure that you are taken care of and follows up on any issue. Chuck even went out of his way to call just to make sure everything was ok, because they had booked duplicate appointments for me in the system but I only knew of one. I appreciated the concern and call. He is a consummate professional and always a please to deal with. He is definitely an asset to the dealership and your overall staff is th... read more
Business response:
Great to hear from you. It's wonderful to know that you continue to have great experiences with Chuck and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to working with you again in the future. Your continued business is truly valued and appreciated. Best Regards, Flavio Galasso General Manager
"George Donovan has always been so helpful to me when I..." George Donovan has always been so helpful to me when I have had an appointment. He is courteous,quick and always with a laugh. I always feel confident that he will take good care of my car. Dawn Allyn
Business response:
Dawn, Thank you for your kind words and this 5-star review. Our team is happy to know that George takes great care of you. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager
"Very professional experience provided recently at my..." Very professional experience provided recently at my local dealership at Germain BMW by Adrian Pena. Grateful for the efficient handling of my service appointment! Thank you
Business response:
We are pleased to know that your visit was the quality experience our team works hard to deliver to every guest. Thank you for your business and the kind shout out for Adrian. Best Regards, Flavio Galasso General Manager
"Very knowledgeable about the 430. Very thorough in..." Very knowledgeable about the 430. Very thorough in meeting all my expectations. It was a pleasure to work with. David Brown was an excellent representative
Business response:
Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.