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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Awesome car buying Experience by Kurun Singh" Just purchased my Daughter a certified 2016 BMW 328i. Kurun was awesome from start to finish of the whole car buying experience. His knowledge of the car was outstanding. His professionalism and customer service went up and behind anything I’ve seen in a long time. He understand that this purchasing meant so much More for my daughter’s well being and he made it happen. He even drove the car to my Home that night so my daughter Could be surprise. Again, Kudos to Kurun. He’s a cre... read more
Business response:
Hello Mr. Brock! Thank you for sharing your feedback! We're so thrilled to read that Kurun made your purchase experience so wonderful! What a wonderful surprise it must have been for your daughter! Congratulations to both of you on the purchase of your BMW. We hope she enjoys it for years to come!
"Excellent service. Can do attitude. Knowledgeable about..." Excellent service. Can do attitude. Knowledgeable about the product. Thorough. Took the time to explain things about the vehicle. Assured that we received the correct vehicle our color the options ugh
Business response:
Thank you so much for your fantastic feedback! We're glad Suvin could assist you with the purchase of your BMW!
"New leased vehicle. " Excellent handling of entire process from ordering of new Vehicle to Delivery. Have purchased several BMWs from this Dealership under two owners dating back to 1988. Excellent as always.
Business response:
Hi Michael, Thank you so much for the kind feedback. We're glad you've continued to choose us for your BMW purchase needs!!
"Plaudits to Roxanne & Bmw of Rockville " Roxanne was very knowledgeable about the various models that I was interested in, and she couldn’t have been more helpful in assisting me in making the best decision, carefully orienting me to financing decisions, instructions on actually testing out the model that I chose, etc. Can’t say enough about the excellent customer service that I have received from her and this dealership!
Business response:
Thank you so much for reviewing your experience with Roxanne. We are thrilled that she was able to provide you with a first class experience. Thank you for choosing BMW of Rockville!
"Great experience and fantastic salewoman, Maria." My husband and I had a great experience with Maria Cokinos at BMW Rockville. We've recently moved to the area and needed to trade in our older BMW. Maria was fantastic to work with and even stayed late to make sure all was well with the new car. Car buying can be an overwhelming experience, but Maria made it easy. I highly recommend her, especially if you are a woman looking to buy a car. It's a male dominated business and I'd like to support more women in this field.
Business response:
Thank you for taking the time to share your experience. We're glad that Maria was able to make the buying process so enjoyable. We truly appreciate the feedback and we thank you for choosing BMW of Rockville.
"Outstanding experience! Greatest sales associate ever!" After 5 consecutive Audi leases, I decided to make the change to BMW as my last car did not perform well. Roxanne previously helped my husband with his lease, and provided the most optimal experience for me! It was a smooth and positive experience! I am SO happy with my car and she even put a large red bow on it upon delivery! HIGHLY recommend BMW of Rockville, and in particular, Roxanne!
Business response:
Hi Bonnie! We hope you LOVE driving your new BMW. You are going to love it! We appreciate you taking the time to review your experience working with Roxanne. Thank you and welcome to our BMW of Rockville family!
"Best dealer with the best service" I consider this BMW dealership and its attached service center the best I have ever seen. I have been driving for more than 40 years and I can definitely say this is the best place.
Business response:
Wow! Thank you so much for your raving review of our service department. We work really hard to ensure you receive A+ service and we're glad we achieved that. We're so glad you're part of our BMW of Rockville family. Thanks again!
"Beyond the 5 stars" I would like to express my sincere appreciation and gratitude to Roxanne. Again, for the second time, she has made my leasing experience nice, easy and enjoyable. Looking for a new BMW to lease or buy? Go with Roxanne! She is highly professional, caring, patient, intelligent, well-spoken, and a pleasure to work with! I am giving her my 5 stars, but believe me, Roxanne is beyond the 5 stars!
Business response:
Thank you so much, Elena! We love reading reviews like yours. We are thrilled that Roxanne offered you a first class experience! Congratulations on the lease of your new BMW!
"Calm — no pressure salesmanship" Carlos was great to deal with. He has a Very calm and professional manner. Knew exactly what kind of car I wanted. Answered all my questions. It was a very smooth and easy transaction.
Business response:
Hi Corinne! Thank you for your fabulous feedback! We're glad Carlos was able to assist you with the purchase of your BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.