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BMW

4.5

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Location details

1300 Rockville Pike, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.55,109 reviews
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catseye1's profile image
catseye1 
10 years ago

Last year, in January, my husband and I purchased from BMW of Rockville a 2014 diesel station wagon to replace my BMW gas station wagon. And last month, we purchased a 2015 diesel sedan from BMW of Rockville to replace my husband's 2010 diesel sedan that had been in an accident. Karen Cruz, our Sales Associate, Ken in finance and Nicholas Popovici, the Assistant General Manager, were the excellent people with whom we worked. With their help, we were able to arrange for a special car to suit all of my husband's needs. Then at... read more

cwaudet's profile image
cwaudet 
10 years ago

After several very unsatisfactory purchases from local dealerships in the last several years, Roxanne was a welcomed breath of fresh air! She provided us with a seamless experience - confirming my needs and working with us closely up until we drove off the lot. It's too bad I can't buy more cars more frequently from Roxanne - you won't regret working with her. 

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new beamer 
10 years ago

bmw of Rockville great deal great people great facility I am very pleased with this dealership they did everything right from the manager to the sales staff to the bmw encore genius dan golden who spent 2 hrs. with me helping me learn about this great bmw 228i 

Pete's profile image
Pete 
10 years ago

I bought a new 435 after a lot of deliberation and help from Roxanne. I was all over the map and she was very helpful. Kenny in Finance was very helpful and personable. I love the low pressure way that the whole transaction went. 

Becky M's profile image
Becky M 
10 years ago

I called ahead about test driving a 2015 M4. When I arrived he already had the car pulled upfront with tags ready. He was very knowledgeable during the drive of the car's capabilities. The process to find the exact car with the options I wanted was smooth and quick. The finance person was also very thorough and to the point without being overbearing. Also want to highlight that being a female buyer sometimes assumptions are made about our knowledge of cars. I was treated very equally during the whole sales process at Rockvil... read more

i3aog's profile image
i3aog 
10 years ago

I originally came into BMW Rockville with a friend for a test drive. He ended up purchasing the car from Brandon Kim. I was very impressed with the level of professionalism and service that was given. At the time I was also in the market for a 550XI, but wanted to wait until my other cars sold first. Fast foward 2 days later my car sold so I arranged a test drive with Brandon. He had everything all set for me when I got to the dealership. We were able to work out an AMAZING deal for my trade in and I was driving the car home... read more

jon.adams's profile image
jon.adams 
10 years ago

This is the third car I've purchased through my salesperson going back to the VOB BMW days. She identified a vehicle that had all of the features I wanted and in the right color. I was pretty picky about the car that I was looking for, after doing quite a bit of research. The price was fair, the trip was fairly quick for purchasing a car. It is worth noting that this time, we had worked out most of the details beforehand (while I was deployed). I can't complain. I prefer working with this dealership and salesperson over othe... read more

Love's profile image
Love 
10 years ago

The initial phone call to the dealership's mainline was courteous and fast. My sales advisor was expecting my arrival well as all the other sales advisors. I was greeted by my name and huge smiles....they were welcoming and organic. I was informed of all sales discount and was provided with options to price match, from other BMW dealers. My assigned sales advisor, DuBois Kelly, was friendly, courteous, enthusiastic, and knowledgable about my vehicle of interest. From the test drive to determining the price he was helpful, th... read more

Mohaidara's profile image
Mohaidara 
10 years ago

The Best car deal experience! My experience with with Karen Cruz and BMW of Rockville has been the most enjoyable experience possible. It was quick, smooth, respectful and fair! Karen Cruz is far the Best of dealer sales person I have so far met (I have visited tens of dealerships in France and US and got many financial offers). She has been recommended to by Stefano who praises her rare quality. It is not surprising that Stefano drove from Boston and I from New York to get our cars and are both very satisfied. Everything wa... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,109 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.