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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Scheduled maintenance -Service " Service advisor Tara Roberts gave me more than I expected info when discussing the needed service. She even took the time to show me In I-drive how to access vehicle status of my car.She definitely provided customer satisfaction beyond my expectation!
Business response:
Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!
"Consistently Exceptional Service Experiences" This dealership has won my business for the past 10 years. The moment I drive up, the service staff is there to greet me and help with minor or major work that needs to be done on my car.
Business response:
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"simple oil change but flawless" Love coming here especially in comparison to my local BMW dealership. When advisor saw I was on time and waiting for her she tactfully and quickly got rid of a customer who was very early and was just talking and then explained that to me. Service was fast. Booking was easy and quick. Shuttle service solid. Pay by phone great.
Business response:
Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
"Overall dealership" Fast friendly and easy service . Roger was easy to work with.. highly recommended sales and service department. I will definitely return for my next service and my next purchase
Business response:
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
"Excellent Service & Advisor " My experience was excellent from start to finish my Advisor was great & I was able to get a loaner car since the car was having warranty work done and everything was completed on time !!
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Service " Service was great from beginning to end he was very thorough and I felt no pressure from him to add any more services and I felt him to be very genuine thank you
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Great buying experience" Scott was so positive throughout the whole buying decision process, he understood what our needs were and figured out how to help us make a great choice in a 5 series car
Business response:
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
"Repair needed. " I bring my car over 30 miles away to this BMW facility because of the honest service I receive from Michael Powell. He is friendly, polite, efficient, and knowledgeable.
Business response:
We're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.
"Helpful and attentive staff" Mark Weisberg did everything to help us evaluate the vehicle we were looking at and make a purchase decision. There was no pressure- just facts and answers to our questions.
Business response:
Hello, we are glad we could help! We hope to see you soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.