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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Service" Hello, Renee was very helpful with getting me setup with my vehicle and the timeliness was very helpful strongly recommend the dealership service motto. I will definitely be back.
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to helping again in the future. Take care!
"Excellent and always amazing experience with Tara Roberts" Tara is professional and super amazing to work with... she’s smart and efficient and always takes great care of me Lucky to have her as my service advisor
Business response:
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope to see you soon!
"2019 540i" Rusnak is a very professional and customer centric organization. The new car acquisition process is streamlined, direct , and fair. Overall, we are quite impressed, and pleased with our decision to get another car from Rusnak.
Business response:
Congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out!
"Thank you Aletta!" Aletta Conabee at Rusnak BMW is an excellent sales representative. She was very transparent and very helpful. She answered all of my questions and gave me all options. I had no trouble deciding to buy from Rusnak with her service. She is no pressure and all service. I couldn’t ask for a better sales rep. I bought my car and I am totally happy with the process from beginning to end. Thank you Aletta. I love my 430i Gran Coupe!
Business response:
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day! -Al LeMoine, General Manager
"Great service" Art Simcox has been my service advisor for years. He is always so professional, kind and respectful. Usually dealing with “service” is anything but easy, not with Art. My car is always ready when he says it will be, he explains everything, and the experience has always been easy. He is one of the best reasons to service your car at Rusnak. Ivan in the service bay is also very helpful. I wouldn’t take my car anywhere else.
Business response:
Hi there, we are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review about a member of our staff! We hope to see you again soon, Have a great day! -Al LeMoine
"The best" I'm only dealing with this place when I need a car. Was looking for a X3 with specific options and found about 6 across LA & OC. I emailed all the dealerships and over the course of a day got dozens of calls, texts, emails from OTHER places wanting "more info...need to get on the phone...can't give a quote unless I stop by...etc." Then - a respectful and straight forward email from Roger Carroll immediately quoting the best deal he could offer, explaining his ethos "never to annoy" and making sure I had the best b... read more
"Fast Stress Free Lease" Darren Evans made my lease purchase stress free. Vehicle was ready, paper work was prepared in advance, and his customer service was exceptional. Great experience!
"Mickey Belt Customer Servie" The customer service from Mickey Belt was incredible and so professional. He is certainly one of your best. His personal care from start to finish was and is rare but so welcomed
"Leased 3 Vehicles in 3 months!" In October of 2018 my lease was coming to an end. We came to visit Rusnak BMW and was introduced to Roger Carroll. We have since leased three vehicles from him with plans to refer much more business. He is a man of integrity and will not waste anybodies time during the process of buying/leasing a new car. Our family has consistently always bought/leased from Bob Smith BMW and we have moved all our future plans over to Roger at Rusnak. We really appreciate his time and dedication to the art of... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.