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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Great customer service" Art went above and beyond to get me the best service possible. Victor is very knowledgeable and helpful. He cares about customers and works very hard on their behalf.
"Professional help, swift, friendly and no hassle" title says it all. Of course, it may not always run as smooth, but it sure did this time and has many other times when I needed a service done. I never buy a new car, I just get them, hence I can't provide a full review of all services of a dealership.
"Friendly staff, quick service and clean facility." Art promptly greeted me, was very intuitive about what service needed to be provided. He made sure my issues would be addressed & taken care of. I waited for my vehicle & received updates on my phone & also from Art As far as what was happening with my vehicle & how much longer the service would take. Great experience, As always!
"Mike Powell was super nice!" This was my first visit for Service since purchasing the car. All went well and my sales person even came over to say hello. Shout out to Hamid who wanted to be sure I had a good experience with my service.
"Great experience" Roger Carroll was amazing. Helpful... on top of it.. personable but not pushy.. a complete pleasure to work with. What luck that I was interested in an online vehicle and ended up working with him Would highly tecimmend
"Exceptional Service." Another great experince at Rusnak. Everything from sales to Finance and Geniuses was perfect. Rusnak team always go the extra mile to provide an excellent experience. eep up the good work.
"Excellent service!" Renee Norris has been fantastic to work with for 7 years on our first BMW, and she is a major reason we decided to lease a second BMW last year! I know I can count on her to understand my concerns and see that they are addressed.
Business response:
Hi there! We appreciate your positive review of your recent experience with us! Thanks for highlighting some of our staff who helped make this such a great experience. We sincerely value your business and look forward to your next visit!-Al LeMoine., General Manager
"Excellent Service " Thanks to Daphne and Tara for making sure my BMW’s GPS software was debugged and performing correctly before releasing it to me! Great service.
Business response:
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care! -Al LeMoine., General Manager
"Great service" Bob Martin is helpful, communicative and responsive. A pleasure to work with. I always receive detailed information and feel my car is in good hands.
Business response:
Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day. -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.