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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Oil change " Went in for an oil change and was quickly greeted by a friendly face. Service was great. In and out in just over an hour. Oh and they washed my car!!
Business response:
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit! - Al LeMoine., General Manager
"Roger is the best! " Roger is the consummate professional with honor and ingegrity. He always takes care of his clients and is a joy to work with. We are customers of Rusnak for many years and will certainly come back for many years to come.
Business response:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you again. - Al LeMoine., General Manager
"New lease " We love Victor! He’s always so helpful and a genuinely nice person. He’s very knowledgeable and always makes us happy 😊. We always ask for him when we’re are looking for a new BMW. All employees should be like Victor - always goes the extra mile with a great attitude and smile 😊. The employees in the service department are equally fantastic. Always very helpful, knowledgeable and accommodating. Kudos to everyone at Rusnak BMW in Thousand Oaks 👍🏻
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. If there's anything further we can do for you, we are happy to help! - Al LeMoine., General Manager
"Client" My experience with the Sales and Service representatives were extremely rewarding. Will definitely recommend other friends and relatives to Rusnak BMW to purchase or lease a vehicle. Prices are great and the staff is great. Excellent customer service.
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! - Al LeMoine., General Manager
"Top of the line experience with Roger Carroll " My second car from this rusnak location. Excellent to work with, didn’t waist any time. Roger was super efficient. Will be back for more :)
Business response:
Thank you for your kind words and this wonderful review! - Al LeMoine., General Manager
"Great service " Always thorough and pleasant. Nice facilities with amenities and comfort. Car was washed and ready to go on time. Work performed on a timely basis.
Business response:
Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. - Al LeMoine., General Manager
"Pristine service experience" Perfect example of customer service. Fast in and out. Detailed work summary. This is the kind of service one expects from BMW. Very happy customer here.
Business response:
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! - Al LeMoine., General Manager
"Friendly service" Got my x3 serviced Christmas Eve. Renee worked with me on my schedule and found the best pricing for the service and parts. Highly recommend
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. - Al LeMoine., General Manager
"Great time buying a car!!" We had another great experience leasing a vehicle from George Bonnaz and Rusnak. They make the process easy and limit the haggling. This is the second vehicle we have leased from them and highly recommend them!!
Business response:
We are so happy you had a great experience. -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.