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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Recall work done as promised" We got a recall notice and it was easy to get an appointment that worked for us. Free shuttle to and from home while recall service was performed. Our 2006 BMW has often been cared for by Rusnak since it was purchased. Will recommend.
Business response:
Thank you for your loyalty! -Al LeMoine., General Manager
"Excellent service" World class service ! This is an example for all other BMW dealers should be follow. Everyone was very friendly and courteous. Especially Chris Smith, he is very helpful and patient with me. Thank you, I would recommend everyone to come to Rusnak BMW (Thousand Oaks).
Business response:
Thank you for the recommendation! -Al LeMoine., General Manager
"Great and fast deal" Mickey was our sales person and he was wonderful from the first time we met until the deal was completed. Great new car for my wife at a price I like. Mickey is the guy to go to if you are thinking about buying a new car. Thank you again Mickey for a great deal and a fast one as well.
Business response:
That's wonderful to hear we were able to find a car that fits your needs. Thank you! -Al LeMoine., General Manager
"Service" Brought car in the morning done earlier than expected....they did multiple service issues...quick and very friendly service ...will recommend to friends and family....
Business response:
Thank you for letting us know! -Al LeMoine., General Manager
"Purchased new 540 I" Purchased new 540 enjoyed the entire experience. From building the car online sending my build code to Darren getting the car ordered, and finally the car arrived right on time. Darren help me get the car set up and definitely enjoy driving! All very painless. Definitely recommend working with Darren.
Business response:
Thank you for the 5-start rating! -Al LeMoine., General Manager
"Chris Smith was awesome!" I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in that genre. He took me for a test drive, wasn’t pushy and we had the deal done in about an hour (excluding the 2 hour wait for financing which says a lot about their volume). I will definitely return to Rusnak, hoping that Chris will still be there in a couple of years.
Business response:
Thanks for giving us a try and I'm glad to hear your first visit went well! -Al LeMoine., General Manager
"Experience" Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done!
Business response:
We pride ourselves on the Rusnak BMW Experience! Thank you for your business! -Al LeMoine., General Manager
"10,000 mile service " Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice car wash was also great. This dealership really takes great care of their customers!! The lounge upstairs is a great place to wait and relax and enjoy some great snacks and drinks. So glad I bought my BMW from Rusnak!! See Scott Smith my salesman for an amazing deal and non-pushy and and honest help!! Nancy the finance manager is awesome as well!!
Business response:
We appreciate the kind words about our great team! We are committed to giving you the best experience possible! -Al LeMoine., General Manager
"Great Salesman Chris Smith!" If you are in the market for a new BMW, Chris Smith is your man. Great customer service and with ethics to boot! I felt that it was a win-win for Rusnak and me.
Business response:
It's definitely a win for us to hear that you had a wonderful experience. Thank you for your business. -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.