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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Amazing service!!!" My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an electrical error. I had the car towed to Rusnak BMW on a Sunday. The back windows would not roll up and the service dept. was closed so they let me park the car in a secured area. To add to the stress, I was going out of state the next day for business but they assured me everything would be fine. The next day Tig let me know he had the car and would be checkin... read more
Business response:
Thank you for trusting your vehicle to us! We look forward to your next service visit! - Al LeMoine., General Manager
"Great car. Great price. Excellent service. Completely satisf" Very happy with Mickey and the team at Rusnak. Best car buying experience I’ve has across the many cars I’ve purchased. Will return.
"Excellent customer service " It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exceptional.
"Service of my 17 BMW X3" Best service dealership on the planet !! Not to mention conveniently located. And my service advisor, Bob Martin is Awesome !! He really follows through and calls you to let you know all is taken care of. Bob, you’re the Best :)
"Excellent dealership." I have never had a bad experience, only great service and friendly people doing a superb job. Eighteen, nineteen, there are now twenty five words.
"Friendly professional service " All my interactions with Rusnak starting with Scott Smith who sold me my X1 and now Renee in service have been extremely positive. I was provided a loaner vehicle, so all I really had to do was trade keys with Renee because we had everything booked ahead of time.
Business response:
Your satifaction is our priority! Thank you for sharing this terrific feedback with us! - Al LeMoine., General Manager
"Customer service" Great customer service, I was in and out in less than 20 minutes. I was provided with loaner and picked up my car on time as they promised.
Business response:
Your quick and efficient visit is what we aim for! Thank you for sharing your feedback. - Al LeMoine., General Manager
"Must see dealership " It was worth to drive from Palos Verdes to get a car. Roger was great and Mehran was very professional , honest and caring .From the moment we walked in we felt welcomed and never felt pressured to buy. Very honest people with a large inventory and great cars. We will be back for our next car too.
Business response:
I'll make sure to pass along your kind words! -Al LeMoine., General Manager
"Exceptional Service !!" I stopped by talk about converting my 3 Series from lease to purchase. Bell introduced me to Mickey, and from there on whole process went very smooth and successfully, Mickey is definitely a genuine, dedicated individual who deeply cares about his customer. He truly went above and beyond to make sure we get the best deal and the car we are comfortable with. He is very honest and humble. I felt very fortunate because buying a car could be very challenging , but Mickeys help , we had ZERO challenges. H... read more
Business response:
Wow, thank you so much for this kind review! We are happy to hear you have a wonderful experience. -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.