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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Regular Service Visit" I had a new service advisor on this visit, Bob Martin. He was great. The service was efficient, friendly and quick. He helped me set up my Bluetooth/cellphone with my car, which I really appreciated!
Business response:
I'll make sure to pass along your kind words! -Al LeMoine., General Manager
"Great experience " Tara in service was great! Kept me informed, very friendly and professional. The service were able to make a small repair inside the car without charge. Very happy!
Business response:
Tara will be thrilled to read this! Thank you for leaving us your honest feedback! -Al LeMoine., General Manager
"Outstanding service department " My service provider Mike Powell is outstanding. I live in Chatsworth and will drive to Thousand Oaks versus going to Bob Smith in Calabasas specifically for the positive experience provided by Mike. His ability to communicate effectively, positive attitude, and support are the key reasons I will drive an extra 20 minutes for service of my 2012 335i convertible.
Business response:
We love hearing feedback like this! Thank you for taking the time to leave us this review! -Al LeMoine., General Manager
"The Service is Outstanding" The service staff are very responsive and have great knowledge. The drop off and pick up process is extremenly efficient and they keep you well informed of what is going on with your car.
Business response:
We are so glad we could be of help! We hope to see you again soon. -Al LeMoine., General Manager
"Oil change " From the minute I pulled up everybody was very friendly and helpful. The dealership was very clean. My service man was very nice even left something in my car and he went back and got it for me I would definitely recommend This dealership.And while I was waiting I talked with Patrick the salesman and he was very informative and helpful about getting a new lease on a new car
Business response:
Congrats on the new vehicle! We are so glad Patrick was able to help you find the perfect car for you. -Al LeMoine., General Manager
"Lease of a new vehicle" The service department and the sales staff worked together to help me in a situation when I needed to get a new vehicle right away.
Business response:
We're proud to take care of you and your vehicle! We hope to assist you again in the future. - Al LeMoine, General Manager
"Straight and easy" Straight and easy to make the deal. I'm happy to have the car from this dealership now. You may try and get better experience in purchase a car there.
"Lease" Leased a BMW X1 from Rusnak and Leila and Mehran were very friendly and cooperative. They answered all questions and made the transition go smoothly.
"Excellent!" Scott Smith is a pleasure to work with. He knew exactly what I was looking for and had several cars to choose from when I arrived. He goes over every detail in the lease agreement and makes sure you're happy and comfortable with the end results.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.