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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Service" Zach was very helpful and kept me up to date on my status. He let me know what was wrong and called me as soon as it was ready.
"RUSNAK DOES IT AGAIN!!!" Victor in Rusnak BMW sales did a great job -- selected the right car, made a deal on a lease, and out the door before lunch!! FANTASTIC!!
"scheduled service" Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Service delivery time as promised. Thanks again.
"Buying a car" Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a car. Claude was amazing
Business response:
We are glad to hear that your experience with us was a great one. Thank you for choosing Rusnak BMW!-Al LeMoine., General Manager
"Great Service" Bring my BMW in for service at Rusnak. My service person, Renee is always helpful and professional. She is fantastic to work with. She is one of the reasons why I kept my X5.
Business response:
We are so glad you feel comfortable servicing your vehicle with us and that our staff takes such good care of you! Thanks for the kind review, we appreciate it!-Al LeMoine., General Manager
"Great experience " Mike Powell, so polite and curious. Had my car ready on time. I love the shuttle that takes you from and to the dealer. Never had this type of service with other carss I owned. Thank you.
"Service " I’ve always felt good about bringing my car to Rusnak for service. My regular representative is out on leave and I was helped by another. I didn’t feel the same level of care that I’ve come to expect.
Business response:
Thanks for this kind feedback! We are so happy that you had a positive service experience with our team and we got you up and running again. Please let us know how else we can assist if you run into any more issues. -Al LeMoine., General Manager
"Great experience with Victor " Victor was amazing and helpful and I recommend anybody see Victor for your next BMW purchase. Very knowledgeable and professional. Did what it took to make us happy.
Business response:
We appreciate your kind words! We're so thrilled that you had a great shopping experience with us and look forward to working with you again soon!-Al LeMoine., General Manager
"Have seen and used many, but this one is the best so far" Very happy with the process service personnel and timing and quality. Though car wash could be a bit better. Adding more words cause I have to...
Business response:
It is our pleasure to provide you with the best customer service. Thank you for the review, we are glad to hear you had a great experience!-Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.