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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Vitaly took the time to review all of our options. The test drive was very informative and focused on our needs rather than the car's attributes, which demonstrated a unique connection with us.
I have used Roger before and had a great experience. I was not sure which vehicle I wanted so I test drove several models and Roger was able to get the car with the options that I wanted.
Business response:
We appreciate your kind words and strong recommendation! We're so thrilled that you had a great shopping experience with us and look forward to working with you again soon!-Al LeMoine., General Manager
Roger Caroll is a pleasure to deal with. My only concern is that my SOS button was not connected If I was in an accident and could not reach my cell phone I would have been in severe jeopardy. The problem was promptly remedied but I had to travel from my home in Santa Monica back to the dealership.
Business response:
We're so glad that our team takes great care of your automotive needs! Thank you for your kind review--we look forward to working with you again soon! -Al LeMoine., General Manager
I don't have possession of the car any more. Lease was assumed through BMW Financial I still have an i3 which will continue to be serviced at Rusnak
Business response:
We are so happy that you had a wonderful experience with our team and the services we provide! Thank you so much for this feedback, it is greatly appreciated! We look forward to your next visit!-Al LeMoine., General Manager
Dropped off my car for service, they took me to the golf course and picked me up promptly when I finished playing. Always great service!
Business response:
We're so happy to hear that you had a great visit with our Service Department, Thanks for your kind review!-Al LeMoine., General Manager
Arriving at Rusnak BMW in Thousand Oaks, I was promptly welcomed by Mickey Belt. Mickey listen to my needs, showed me various models, gave me his feedback based on my needs and made my car leasing experience very much painless. Thank you!
Business response:
We are so happy that you had a wonderful experience with us! Thanks for leaving your feedback, it means a lot! We hope you'll come back soon so we can work together again-Al LeMoine., General Manager
Renee really went out of her way to make this experience exceptional! She got me a loaner and kept me abreast of the situation with my vehicle. Not only was my problem resolved but the car was also serviced while it was there!
Business response:
We appreciate your kind review and recommendation! Thanks so much for trusting us with your vehicle! We look forward to working with you again in the future! - Al LeMoine, General Manager
George Bonnaz is a terrific sales man and the total experience of buying my car was made easy. He is knowledgeable and I really appreciated his professionalism.
Greeted upon arrival, very professional! Also got escorted to my service advisor, how cool is that ... felt like royalty. Every time I come here it gets even better. If there was a 10+ I would give it. Makes me want to lease my next X3 from them :)
Business response:
Thanks so much for your kind words about our dealership! We value your opinion and your business and are so pleased you've had positive visits with us. See you soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.