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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Great and speedy service" My new M4 had a problem and needed to be towed in for service. They got me in quickly and back running within a day.
Business response:
We're so happy to hear that you had a great visit with our Service Department! Thanks for your kind review!-Al LeMoine., General Manager
"Fast and easy sales experience" The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful
Business response:
We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you!-Al LeMoine., General Manager
"Rusnak BMW Westlake service dept" This was my first time at Rusnak BMW Westlake I had a recall on my car. I took the car in they fixed the recall and discovered I had an oil leak. They notified me regarding the oil leak told me what I needed to do to fix it how much it would be and gave me an accurate precise time frame for the completed work. They also gave me a courtesy car with no hesitation or hidden fees. My service advisor, Zach, was amazing! I will buy my next BMW at Rusnak Westlake because of Zach and my recent expe... read more
Business response:
We are so happy that you had a wonderful experience with our team and the services we provide! Thank you so much for this feedback, it is greatly appreciated! We look forward to your next visit!-Al LeMoine., General Manager
This was my first time at Rusnak BMW Westlake I had a recall on my car. I took the car in they fixed the recall and discovered I had an oil leak. They notified me regarding the oil leak told me what I needed to do to fix it how much it would be and gave me an accurate precise time frame for the completed work. They also gave me a courtesy car with no hesitation or hidden fees. My service advisor, Zach, was amazing! I will buy my next BMW at Rusnak Westlake because of Zach and my recent experience here!
Had to bring my X5 in again for the same issue. Maps was very easy to work with & accommodating as always with getting me into a loaner car while they serviced mine.
Very happy with service: great PR experience with Tara. Unlike unbelievably rude and unprofessional Bob Smith. I definitely recommend my circle of people I know to have business with Rusnak. Processional and attentive customer service. Great management!
Great and easy experience; knowledgeable personnel. The paperwork process wa a little slow but I was also doing a trade-in of a BMW I had purchased from the same dealership before, so it was undDerstandable. Overall, an excellent experience!
Courteous and always available to help with my service needs. Always sets an accurate timeline to meet or exceed my expectations. On time delivery always!
Great staff in every aspect and a reflection from the top as Roger Carroll is the best at his job! Would recommend anybody wanting a BMW or any other type Rusnak sells to use them as they are all really terrific- The Mills Family
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.