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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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CCoatsworth's profile image
CCoatsworth 
7 years ago

"Great and speedy service" My new M4 had a problem and needed to be towed in for service. They got me in quickly and back running within a day. 

Plawrencejr's profile image
Plawrencejr 
7 years ago

"Fast and easy sales experience" The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful 

Jennifer Newcomb's profile image
Jennifer Newcomb 
7 years ago

"Rusnak BMW Westlake service dept" This was my first time at Rusnak BMW Westlake I had a recall on my car. I took the car in they fixed the recall and discovered I had an oil leak. They notified me regarding the oil leak told me what I needed to do to fix it how much it would be and gave me an accurate precise time frame for the completed work. They also gave me a courtesy car with no hesitation or hidden fees. My service advisor, Zach, was amazing! I will buy my next BMW at Rusnak Westlake because of Zach and my recent expe... read more

Jennifer Newcomb's profile image
Jennifer Newcomb 
7 years ago

This was my first time at Rusnak BMW Westlake I had a recall on my car. I took the car in they fixed the recall and discovered I had an oil leak. They notified me regarding the oil leak told me what I needed to do to fix it how much it would be and gave me an accurate precise time frame for the completed work. They also gave me a courtesy car with no hesitation or hidden fees. My service advisor, Zach, was amazing! I will buy my next BMW at Rusnak Westlake because of Zach and my recent experience here! 

Bmw/maps's profile image
7 years ago

Had to bring my X5 in again for the same issue. Maps was very easy to work with & accommodating as always with getting me into a loaner car while they serviced mine. 

357Mag's profile image
7 years ago

Very happy with service: great PR experience with Tara. Unlike unbelievably rude and unprofessional Bob Smith. I definitely recommend my circle of people I know to have business with Rusnak. Processional and attentive customer service. Great management! 

Marzmar's profile image
7 years ago

Great and easy experience; knowledgeable personnel. The paperwork process wa a little slow but I was also doing a trade-in of a BMW I had purchased from the same dealership before, so it was undDerstandable. Overall, an excellent experience! 

Myboxamg65's profile image
Myboxamg65 
7 years ago

Courteous and always available to help with my service needs. Always sets an accurate timeline to meet or exceed my expectations. On time delivery always! 

Author's profile image
7 years ago

Great staff in every aspect and a reflection from the top as Roger Carroll is the best at his job! Would recommend anybody wanting a BMW or any other type Rusnak sells to use them as they are all really terrific- The Mills Family 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.