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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Both Victor and Jeff were great to deal with. Purchased 2 cars from them. Easy to complete both transactions. Cars were ready when promised and ready to go.
Business response:
Thank you for choosing Rusnak BMW Les! We appreciate you taking the time to write your review! We are so pleased to hear that you've enjoyed two great buying experiences-Al LeMoine., General Manager
Mor was very helpful throughout the entire process. The dealership is very nicely laid out, warm, and welcoming. Staff are all very friendly. That’s it.
Business response:
Thank you for the great feedback, Adam! I am glad to know you enjoyed your experience. -Al LeMoine., General Manager
Drive it, agree on the price, do the paperwork and drive away. The overview of the vehicle with Richard explaining all the features of the i3 were very helpful.
Business response:
Thank you for this excellent review. I am so glad to hear that Richard delivered excellent service during your recent visit! -Al LeMoine., General Manager
We were able to purchase vehicles that we had planned for with relative ease and the overall experience was great. Price was reasonable as well. Thank you
Business response:
Marrvastif, congrats on your new vehicle! We are happy to know you had a great experience -Al LeMoine., General Manager
Leased 2 Audi’s from Rusnak Pasadena in the past. Called on a factory demo and spoke to Scott Smith. After speaking with him, felt confident that he would be professional and make the drive from Tustin worth it. We have the worlds #1 in sales Crevier BMW 6 miles away but chose to drive 90 miles. There are 3 areas that prevented me from only giving 4 stars and almost made me give 3. If it wasn’t for Scott’s professionalism, I would have given 3 stars. 1. Finance was overly aggressive and began to change her demeanor when decl... read more
Business response:
I apologize for any frustration associated with your experience. I am glad that Scott was professional and easy to work with. Please let us know if you have any additional questions or concerns.- Al LeMoine, General Manager
Art Simcox has above average service and communications skills with detailed explanation of services provided, estimated timeline to complete. Overall, a very positive service experience compared to the negative sales experience of the 435I convertible.
Business response:
Thank you for taking the time to review your experience, and recognize Art!- Al LeMoine, General Manager
Having service at Rusnak BMW is always a pleasure. They do what's needed and have it ready when they say it will be done. Service manager is always polite and gracious.
Business response:
Robert, thank you for the great review! I am happy to hear you enjoyed your visit. - Al LeMoine, General Manager
I purchased my new BMW740i through the internet. The experience was very professional without any sales pressure. All the paper work was completed either on-line or quickly at Rusnark BMW without waiting prolonged hours. MY new car was waiting for me and ready to go. The review of the new items was very comprehensive. I would highly recommend this dealership.
Business response:
Congratulations on your new BMW 740i! What a beautiful vehicle, and I am happy to know that you enjoyed your experience. - Al LeMoine, General Manager
Service is always fast and efficient. Went in for air bag replacement and was out in under an hour. Mike Powell is my service advisor and it is always a pleasure to work with him.
Business response:
Joyce, So glad to hear about your experience. I am happy to hear that Mike Powell was a pleasure to work with. - Al LeMoine, General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.